DALTON STANCELL
DALTON STANCELL at Ford of Galesburg
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DALTON STANCELL | Page 3

Service Advisor

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.4
30 Reviews
4.4

30 Reviews

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30 Reviews of DALTON STANCELL

November 07, 2023

Dealership Rating
Employee Rating

Every time I bring one of my vehicles to Ford of Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confiden More

by teadub45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett, Erick Lopez , JIM TRENT

October 13, 2023

Dealership Rating
Employee Rating

Galesburg Fords service dept is fantastic even when I don’t have an appointment they dive in and fix the problem More

by Mike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 13, 2023

Mike responded

Its comforting to know you have a great service department to call on when you need help, I just drove in off the road and the service department jumped on my problem and fixed it.

October 10, 2023

Dealership Rating
Employee Rating

Allowed my vehicle to sit there when I needed it to because of repairs being too mich but found out what was wrong at least. More

by ndhutchings
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JIM TRENT

October 08, 2023

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Employee Rating

Everything good. Service Dept. excellent.no complaints.don’t know why you need fifteen word minimum More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT, Ryan Holmes is a good man. Glad he’s back.

October 07, 2023

Dealership Rating
Employee Rating

You guys are always very professional and always ask questions. And when I have problems it is always answered. More

by heathersmith50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT

September 19, 2023

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Employee Rating

They are good but don't do the job 100 percent and automatically think you have the money to pay for whatever they find! More

by Ou812
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Brandon Baughman

September 17, 2023

Dealership Rating
Employee Rating

I'm not sure I'll be back. They did fix the problem which I could of done if I would of had time but,the $575 I was charged was way out of line for the 3 hrs it took. I never t More

by HALLMIKE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT

August 27, 2023

Dealership Rating
Employee Rating

It is very nice that they do free oil changes for us elderly people. I have made it a point to drive through the lot and look at the vehicles. More

by JFOX20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT

Aug 27, 2023

Ford of Galesburg responded

Thank you so much for taking the time to write such a positive review! Your kind words truly made our day. We are incredibly grateful for your support and your feedback. It means a lot to us to know that you had a great experience. It is always wonderful to hear that our hard work is paying off and that we have exceeded your expectations. We will continue to strive for excellence and provide you with the best service possible. Warm regards, Ford of Galesburg

August 19, 2023

Dealership Rating
Employee Rating

A pleasure to work and great service. I will buy out next vehicle from them More

by lclifton50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT

Aug 19, 2023

Ford of Galesburg responded

Thank you for the kind response we look forward to doing business with you again in the future.

August 17, 2023

Dealership Rating
Employee Rating

Friendly people at the service desk. Techs are quick and efficient. Great place to buy and service a car. More

by dan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Haley Brackett , LINDSAY LAMB, JIM TRENT

Aug 18, 2023

Ford of Galesburg responded

Thank you Dan

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