DAVID H ALCARAZ | Page 4

Very pleased with services provided by David Alcatraz,very professional Thank you so much,David! Alcatraz,very professional Thank you so much,David! More

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Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was getting a fair price without stretching myself so thin that I couldn’t actually enjoy the car I was working so hard to get as there are not a ton of options due to inventory. I do want to be a lifelong part of the Volkswagen Family. That’s why I’m so grateful I had Laura Torres helping me for my 3rd lease through the process. She was extremely patient and understanding as I laid out all my parameters, concerns, and questions. She never rushed me or made me feel like I was asking too much. Instead, she took the time to walk me through every detail and made sure I felt informed and comfortable with each step. Her honesty, professionalism, and support made all the difference. I truly feel like I got the best deal possible, and most importantly, peace of mind. I’ll admit, I may have been a bit blunt at times, so I want to sincerely apologize for being so difficult as times — it came from a place of stress of buying a car (which the process does need to be more seamless via the industry) and wanting to make the right decision as the car market is extremely impacted by the daily economy due to COLA. Thank you, Laura — I couldn't have asked for a better experience! Go see LAURA! More

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I recently purchased a vehicle from here and my experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. H experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. He seemed truly happy himself when I was approved for my loan and I don’t think it was just about commission just matching my vibe lol. Evelyn in finance made paperwork a breeze and was extremely polite and explained everything even fine print lol so not misleading whatsoever. Mykola the sales manager also a true gentleman and helped get me a great deal. If your in the market for a new vehicle based on my experience there is no need to go elsewhere 5 stars all the way around! More

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Went in just to look. Tim was so accommodating and was able to help get us in to the perfect number and his amazing team Maria and David helped us find our dream car. I hi Tim was so accommodating and was able to help get us in to the perfect number and his amazing team Maria and David helped us find our dream car. I highly recommend Vw on Irving More

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City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all aspects of the process. They also have a very high regard for service and focus on this at every stage in the process, keeping you knowledgeable the entire time and even followed up multiple times after the purchase to ensure I was satisfied. Thank you to everyone at City VW that helped me with my purchase! More

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Brandon is very straightforward and trustworthy person. He and his colleagues made the experience easy, and I’d like to Thank David for his expertise during our first test drive He and his colleagues made the experience easy, and I’d like to Thank David for his expertise during our first test drive More

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Was helpful in getting me a better price than what was initially presented. No complaints initially presented. No complaints More

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Great experience great people to do business with. Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to off Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to offer. He also let us test drive different color cars to make sure what color we really liked. Very smooth negotiation. More

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David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More

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I went in to the dealership to test drive a Tiguan and was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful througho was greeted immediately. I called ahead and they already had the car washed and ready to test drive. David was very knowledgable and helpful throughout the process. Each staff member greeted me and made sure I was being taken care of. They were willing to discuss different options and made the car buying process seamless. Evelyn was very patient as I asked questions when signing paperwork. More

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