Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
DONTARIO PALMER
DONTARIO PALMER at Russ Darrow Metro Mazda

DONTARIO PALMER

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.3
6 Reviews
4.3

6 Reviews

Write a Review

6 Reviews of DONTARIO PALMER

May 29, 2025

Dealership Rating
Employee Rating

Do not like the fact I had to keep calling to get an update on my vechicle. Very unprofessional. Took my car apart to fix and still ended up messing up something else . And I had to pay $200 for the dia More

by KAMARIMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kirsten Jones, Nick Mudd, Miguel Mazaba

Report | Print
Jun 01, 2025

Russ Darrow Metro Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jalen Moore jalen.moore@russdarrow.com

May 28, 2025

Dealership Rating
Employee Rating

I like Russ Darrell Mazda there service is always great and very accommodating. Would always go back. More

by HDORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose

Report | Print
May 28, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

Great service every time. Thank you, Bruce! You did AMAZINGLY well for your first day!!! Dontario, you are missed! More

by justbowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose

Report | Print
May 25, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

May 21, 2025

Dealership Rating
Employee Rating

Generally good, friendly service with comfortable waiting area. People aren’t very good about getting back to you sometimes when they promised to call. More

by floydbretzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Miguel Mazaba

Report | Print
May 21, 2025

Russ Darrow Metro Mazda responded

Thanks, Floyd, for sharing about your experience with Russ Darrow Metro Mazda. We do apologize for the lack of communication and will be speaking to our team regarding this. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Well organized and prompt with my questions and completing the service work required. It was comfortable experience and I will be back for more service. More

by snakerichard5
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Report | Print
Apr 29, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Right after my oil change I got 1 mine up the road and was stranded on the hwy for an hour waiting for a tow. The service department made it right and fixed the repair but I did hot have a good afternoon. More

by KERIJEWELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba

Report | Print
Apr 22, 2025

Russ Darrow Metro Mazda responded

Keri, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

Dealership Inventory (182 Vehicles)

new 2025 Mazda CX-50 car, priced at $37,809
2025 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
$37,809
View Details
used 2023 Mazda Mazda3 car, priced at $18,995
2023 Mazda Mazda3
used
Snowflake White Pearl Mica exterior
Automatic
Front-wheel Drive
$18,995
View Details
new 2025 Mazda CX-30 car, priced at $33,407
2025 Mazda CX-30
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$33,407
View Details
used 2023 Mazda CX-9 car, priced at $27,798
2023 Mazda CX-9
used
Sonic Silver Metallic exterior
Automatic
All-wheel Drive
$27,798
View Details
new 2025 Mazda CX-90 car, priced at $49,907
2025 Mazda CX-90
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
$49,907
View Details
used 2025 Mazda Mazda3 car, priced at $32,406
2025 Mazda Mazda3
used
Jet Black Mica exterior
Automatic
All-wheel Drive
$32,406
View Details
View All Inventory