Dain Bryant
Dain Bryant at Niello Audi

Dain Bryant | Page 10

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
133 Reviews

Dealership Experience

16 yrs, 8 mos

4.9

133 Reviews

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133 Reviews of Dain Bryant

November 02, 2023

Dealership Rating
Employee Rating

Clean Concern, cares for, and informs customer of what needs done… recall, maintenance in a no hassle way. More

by mabestormy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 29, 2023

Dealership Rating
Employee Rating

Omar has always been an excellent consultant when I do business with Niello Audi. He is professional and makes my experience pleasant when coming in for my car’s servicing. Thank you! More

by mustafarasheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

Oct 31, 2023

Niello Audi responded

Isn't Omar amazing? We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. Thank you for choosing Niello Audi!

October 27, 2023

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Employee Rating

They provided fast and efficient service. The communication was great and I was very happy with the level of service. More

by MB95066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Niello Audi responded

Thank you for taking the time to let us know! Providing efficient service for our customers is one of our top priorities here at Niello Audi, so we're glad to know we met the mark. We look forward to seeing you for your next service!

October 27, 2023

Dealership Rating
Employee Rating

Very positive experience. I would describe it as seamless. Easy to schedule an appointment, car repaired completely, no hassle pickup. More

by DAROLD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker

Oct 31, 2023

Niello Audi responded

It's wonderful to hear that your recent service visit was a seamless and overall positive one! Please let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future.

October 25, 2023

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Employee Rating

Very efficient and good customer service . Car was ready before time promised. Friendly and efficient loaner car service More

by GLORIA.TAKAGISHI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Niello Audi responded

This is what we love to hear, Gloria! So glad we were able to get your car back to you earlier than promised. We appreciate your feedback and look forward to working with you again in the future!

October 24, 2023

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Employee Rating

Have been taking our Audi A 6 here since we purchased it at this dealership since 2014. The service advisors and the service department have been great! Wouldn’t go anywhere else! More

by myoshin220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Omead Anwar

Oct 31, 2023

Niello Audi responded

We cannot thank you enough for your continued trust and support! It is always such a pleasure getting to work with amazing return customers like you. We look forward to continuing to serve you and your Audi A6 for years to come!

Oct 31, 2023

myoshin220 responded

Thank you for always being there for us when we need you!

October 22, 2023

Dealership Rating
Employee Rating

Very clean facility a a a a a a a a a a a a More

by MJWOODCHEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Niello Audi responded

Thank you for your kind words. If there are any Audi sales, service, or parts needs that we can lend a hand with in the future, please do not hesitate to reach out!

October 21, 2023

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Employee Rating

Wish they would have washed the car after servicing. Everything else was very good and efficient, PS. I hate that I have to write reviews, More

by GRETCHENROSE100
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Niello Audi responded

We do appreciate you taking the time to leave us a review, Gretchen. We apologize that we weren't able to wash your vehicle after your recent service visit. We appreciate your feedback and will make sure it's passed along to our service department. Thank you!

October 15, 2023

Dealership Rating
Employee Rating

Dain Bryant is a consummate profession! Very attentive and communicative. I’ve worked with Dain for many years and highly recommend him! More

by SCOTT.LINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

Oct 18, 2023

Niello Audi responded

Isn't Dain wonderful, Scott? We're thrilled to know that he has always provided you with attentive and communicative service. We will make sure he sees your kind words and look forward to working with you again in the future!

October 13, 2023

Dealership Rating
Employee Rating

Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service. More

by tystickone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Omead Anwar

Oct 18, 2023

Niello Audi responded

It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!

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