Dain Bryant | Page 9

The Service Department is top notch! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! More

by benandrovich Verified Customer Verified Customer

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Dain is always helpful, I always ask for him because I know I will get excellent service and great advice! know I will get excellent service and great advice! More

by alexpatterson Verified Customer Verified Customer

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Dan and Niello aren’t aggressive or proactive in care maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep a maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep an eye on it”. A year ago they thought my coolant was leaking , gave me a estimate- then said it may be under warranty and they didn’t feel it needed to be addressed because another tech said he didn’t see a leak. When I brought it back when my coolant light came on, I was told they couldn’t tell if it was leaking cuz they never cleaned off the sediment around the tubing last visit . Answer- “ just keep an eye on it”. More

by SFGEMINI54 Verified Customer Verified Customer

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Responsive team with solution driven experience. Both Cain and Robert went above and beyond to address my concerns which resulted in the best outcome for me. This is my third Niello Audi vehicle an Both Cain and Robert went above and beyond to address my concerns which resulted in the best outcome for me. This is my third Niello Audi vehicle and I won’t be leaving the Audi family! More

by MELODY.THEBEAU Verified Customer Verified Customer

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Great service as usual. I also received a Lyft pick up which was very helpful. I also received a Lyft pick up which was very helpful. More

by DAG.H.JAKOBSEN Verified Customer Verified Customer

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Very pleased with the service provided by the service team. Also pleased with the loaner vehicle. team. Also pleased with the loaner vehicle. More

by randy.sommer Verified Customer Verified Customer

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We are a long time customer of Niello, having bought Audis there for over 20 years, and have all of them serviced at Niello Audis there for over 20 years, and have all of them serviced at Niello More

by RAUSTIN2 Verified Customer Verified Customer

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Hector got right back to me with an acceptable solution and an appointment that worked with my schedule. and an appointment that worked with my schedule. More

by SGMARSHALONIS Verified Customer Verified Customer

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I was really happy with the service I received at the Niello Audi Service center. Niello Audi Service center. More

by AADITI.PALAVALASA Verified Customer Verified Customer

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professional and courteous. disappointed that water pump failed and head gasket leaked at 63K miles but work was done and vehicle performs well. disappointed that water pump failed and head gasket leaked at 63K miles but work was done and vehicle performs well. More

by DNCAMPOS Verified Customer Verified Customer

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