Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns | Page 4

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

Contact Me
4.8
95 Reviews

Dealership Experience

1 yr, 1 mo

4.8

95 Reviews

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95 Reviews of Dakota Burns

March 07, 2026

Dealership Rating
Employee Rating

For the issues I had, and issues they found I didn’t know I had, they got my truck in and out pretty quickly. It feels a lot closer to new again. More

by r.m.torrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear your truck feels like new. We appreciate your business.

March 05, 2026

Dealership Rating
Employee Rating

I had a great experience with Davis Pham and Daphne Benedict at Frisco CDJR. I ordered a set of tires through them and they handled everything from start to finish. They got the tires mounted and balan More

by G10_Si
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Shary, Robert Stickles, Davis Pham, Hunter Pearce, Brian Foltz, Christopher Kite , Anthony Addy, Daphne Benedict, Ryan Parish

Mar 05, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efficient service with your tire order and installation. We appreciate your recommendation and hope your tires serve you well from Frisco Chrysler Dodge Jeep Ram.

March 05, 2026

Dealership Rating
Employee Rating

I don't believe the issue was addressed appropriately. The Jeep is 4 years old with 74000 miles. The coolant shouldn't have needed to be 'flushed' yet. The only work ever done on the Jeep is from this dea More

by brown.heather2001
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Mar 06, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you in greater detail about your recent appointment for your Jeep. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 03, 2026

Dealership Rating
Employee Rating

They communicated well and got the reports done promptly I was pleased with the outcome More

by Steph.749514
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 03, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for acknowledging our team's communication and efficiency. We're glad you’re satisfied with the service at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best.

February 28, 2026

Dealership Rating
Employee Rating

Dakota kept me informed about ordered parts. I would recommend Frisco Chrysler to my friends. More

by paul_winder
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 01, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you recommending Frisco Chrysler Dodge Jeep Ram. Our team is glad you were kept informed during the parts order process. Thank you for your feedback.

February 28, 2026

Dealership Rating
Employee Rating

Got the vehicle in quick. Identified and resolved the issue. Vehicle returned to us. All good so far. More

by BIGPAWZ
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Mar 01, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to hear your vehicle issue was resolved quickly. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

February 27, 2026

Dealership Rating
Employee Rating

Mr. Dakota Burns was extremely friendly, attentive, and very professional in documenting all the concerns I raised. He handled the service with great expertise, and the entire experience was smooth and sea More

by shang shang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. It's good to know you felt well taken care of during your service. Thank you for choosing us.

February 24, 2026

Dealership Rating
Employee Rating

Awesome! I will come back when I need more service done. I will be back More

by brandon.mestas
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Feb 25, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback. Our team looks forward to assisting you with your service needs at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us.

February 19, 2026

Dealership Rating
Employee Rating

Personal were very knowledgeable however prices were way of line for someone on a limit income More

by henderson, jd
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Feb 25, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate your feedback. We are glad to know that our team was knowledgeable, but we would like to discuss your review regarding pricing. Please contact me at your earliest convenience. Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

February 19, 2026

Dealership Rating
Employee Rating

Wheel lock key was never given to us with Jeep Cherokee when first purchased, and I had to pay for a new set. More

by ernestoh90
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Feb 21, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us. I would like the chance to speak with you to learn more about the feedback you've shared regarding the purchase of your Jeep Cherokee with our Sales Team. Please reach out to me directly when you have a moment. Thank you, Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

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