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Dakota Burns

Overview Reviews (81) Inventory (368)

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Dakota Burns

Dakota Burns | Page 3

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8

81 Reviews

Overview Reviews (81) Inventory (368)

Dealership Experience

8 mos

4.8

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Dakota Burns

February 28, 2026

Dealership Rating

Employee Rating

Dakota kept me informed about ordered parts. I would recommend Frisco Chrysler to my friends. I would recommend Frisco Chrysler to my friends. More

by paul_winder

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Mar 01, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you recommending Frisco Chrysler Dodge Jeep Ram. Our team is glad you were kept informed during the parts order process. Thank you for your feedback.

February 28, 2026

Dealership Rating

Employee Rating

Got the vehicle in quick. Identified and resolved the issue. Vehicle returned to us. All good so far. Identified and resolved the issue. Vehicle returned to us. All good so far. More

by BIGPAWZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Mar 01, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to hear your vehicle issue was resolved quickly. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

February 27, 2026

Dealership Rating

Employee Rating

Mr. Dakota Burns was extremely friendly, attentive, and very professional in documenting all the concerns I raised. He handled the service with great expertise, and the entire experience was smooth and sea very professional in documenting all the concerns I raised. He handled the service with great expertise, and the entire experience was smooth and seamless. I truly appreciate his help. More

by shang shang

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. It's good to know you felt well taken care of during your service. Thank you for choosing us.

February 24, 2026

Dealership Rating

Employee Rating

Awesome! I will come back when I need more service done. I will be back I will come back when I need more service done. I will be back More

by brandon.mestas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 25, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback. Our team looks forward to assisting you with your service needs at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us.

February 19, 2026

Dealership Rating

Employee Rating

Personal were very knowledgeable however prices were way of line for someone on a limit income of line for someone on a limit income More

by henderson, jd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 25, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate your feedback. We are glad to know that our team was knowledgeable, but we would like to discuss your review regarding pricing. Please contact me at your earliest convenience. Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

February 19, 2026

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Employee Rating

Wheel lock key was never given to us with Jeep Cherokee when first purchased, and I had to pay for a new set. when first purchased, and I had to pay for a new set. More

by ernestoh90

Verified Customer

Recommend Dealer

Other Employees Tagged: Dakota Burns

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Feb 21, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us. I would like the chance to speak with you to learn more about the feedback you've shared regarding the purchase of your Jeep Cherokee with our Sales Team. Please reach out to me directly when you have a moment. Thank you, Ali Thanawala General Sales Manager alithanawala@greenwayauto.com 469-855-0866

February 19, 2026

Dealership Rating

Employee Rating

Everyone was friendly and got my car fixed. The driver who gave me a ride home was very professional The driver who gave me a ride home was very professional More

by Khennington

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 20, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your feedback. We're glad to hear you were pleased with the service and the ride home. Thank you for choosing us.

February 14, 2026

Dealership Rating

Employee Rating

It was quick and easy got right to what I needed and was done fairly quickly done fairly quickly More

by ncoleman2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 14, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the quick and efficient service at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us.

February 13, 2026

Dealership Rating

Employee Rating

They were quick to get me in on something that was missed the first time. All went good and I was in and out. the first time. All went good and I was in and out. More

by Carrie Hare

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dakota Burns

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Feb 14, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team could efficiently assist you and resolve the issue. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

February 12, 2026

Dealership Rating

Employee Rating

Service representatives are courteous and very helpful. I will return to this dealership for future service. I will return to this dealership for future service. More

by chuck.lutz

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our service team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us for your vehicle needs. We look forward to assisting you again.

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