Dealership Experience
12 yrs, 4 mos
Industry Experience
22 yrs, 6 mos
Languages Spoken
English
Employee Video
244 Reviews
Write a Review244 Reviews of Dale Morrone
June 04, 2021
Overall service and experience were great. Mark was very friendly and easy to work with throughout the process. I highly recommend Mark and Dale and the Infiniti of Naperville team. friendly and easy to work with throughout the process. I highly recommend Mark and Dale and the Infiniti of Naperville team. More
Other Employees Tagged: Mark Roncone
May 06, 2021
I worked with Dale Marrone and Mark Roncone. They were both knowledgeable and helpful and made the purchase relatively painless. However, I was a very good customer also. both knowledgeable and helpful and made the purchase relatively painless. However, I was a very good customer also. More
Other Employees Tagged: Mark Roncone
May 06, 2021
Absolutely horrendous customer service. At least going through sales person Kaitlin and Sales manager Dale. Poor lack of communication and no respect what do ever. through sales person Kaitlin and Sales manager Dale. Poor lack of communication and no respect what do ever. More
Other Employees Tagged: Mike Korallus , Kaitlyn Kessler
April 29, 2021
From my first step in connecting with Antwan in service to the final step with Joe in Finance, Infiniti of Naperville worked as an amazing team to make a difficult time more comfortable. After suffering a to the final step with Joe in Finance, Infiniti of Naperville worked as an amazing team to make a difficult time more comfortable. After suffering a “total loss” on my third Infiniti, Antwan Hicks helped initiate the steps to purchase my fourth. Thanks to Dale Morrone for your support and positive communication. Thanks to Randy Chin for your knowledge and providing a positive purchasing environment. And thanks to Joe Limjuco for helping me through all the steps to a smooth financial end. The entire process consistently demonstrated what. TEAMWORK should look like! More
Other Employees Tagged: Randy Chin, Joseph Limjuco , Antwan Hicks
March 29, 2021
My recent visit to the Infiniti dealership of Naperville was very helpful. The sales professionals (Adam Murczek) went above & beyond to answer all of my questions on two different SUV models. The staff w was very helpful. The sales professionals (Adam Murczek) went above & beyond to answer all of my questions on two different SUV models. The staff was so responsive that they extended their business hours past closing to accommodate our needs and service. More
Other Employees Tagged: Adam Murczek
March 05, 2021
I dealt with Dale and Dan. Both were excellent. Low pressure and committed to the customer experience and long term Infiniti relationship with me. They ensured that I was completely satisfied with the pressure and committed to the customer experience and long term Infiniti relationship with me. They ensured that I was completely satisfied with the vehicle I chose. Dan took me on several test drives and explored several color combinations. We looked at lease vs buy and discussed the future with Infiniti and what the process would be when I am done with the lease. He walked me through the user portal on the iPad and Dale was sure to check in with me through the process. I definitely did not feel like just another sale. More
Other Employees Tagged: Daniel DuBois
February 06, 2021
Real good experience, all the people we dealt with were professionals and efficient. we were under time constraint so they had us in and out in no time. We will definitely recommend to friends and family. professionals and efficient. we were under time constraint so they had us in and out in no time. We will definitely recommend to friends and family. More
Other Employees Tagged: Adam Murczek
December 30, 2020
These guys rock!. This is my 3rd Infiniti and they always take care of me . Mike , Dale, Joe and Mark make for a great dealership you can rely on. take care of me . Mike , Dale, Joe and Mark make for a great dealership you can rely on. More
Other Employees Tagged: Mike Korallus, Joseph Limjuco , Jasmine Johnson, Mark Roncone
December 20, 2020
I would highly recommend Infiniti of Naperville! Adam Murczek really simplified the leasing process and Mark Mizera and Dale Marrone did a great job of helping to put a great deal together for us! Joe Murczek really simplified the leasing process and Mark Mizera and Dale Marrone did a great job of helping to put a great deal together for us! Joe Limjuco really makes the financing process very simple and painless! He does a great job of walking you through the process and the very thorough and efficient! I was impress he remembered our parts of our conversations from our last meeting 3 years ago! Joe doesn't treat you like a number during the numbers part of the process! This type of teamwork and going the extra mile to make sure the deal is a win win is why we have been loyal customers for 13+ years! More
Other Employees Tagged: Joseph Limjuco , Adam Murczek
December 17, 2020
It has always been a delight to work with Dale and rest of the Team for purchasing our choice car(s). Very client centric and prompt in communication. Three cheers for the team 🥂 of the Team for purchasing our choice car(s). Very client centric and prompt in communication. Three cheers for the team 🥂 More
Other Employees Tagged: Joseph Limjuco , Kaitlyn Kessler
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