Dale Roeglin

Wonderful from start to finish. Dale was a pleasure to work with and made my car buying experience a joy rather than a chore👍 Dale was a pleasure to work with and made my car buying experience a joy rather than a chore👍 More

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Most reviews are often written right after purchase, or within a period of time where the new owner is still in the Honeymoon phase of ownership. I’m writing this as a Lexus customer after 7 years of owne within a period of time where the new owner is still in the Honeymoon phase of ownership. I’m writing this as a Lexus customer after 7 years of ownership and over 100k of miles on the NX300 MY2019. The purchase process working with Dale was exceptional on many levels, and have not found any other salesman or dealership that comes close. I visit the showroom occasionally when my NX is in for routine service and I’m always greeted warmly and respectfully. Dale supports the sale throughout ownership by staying “connected” to the sale, meaning he finds solutions to issues, and follows through to completion. This 5 star customer support is not found in car salespeople! I Highly Recommend Dale Roeglin for your next Lexus purchase. The Brookfield Lexus dealership is also 5 star, the showroom is spotless year round, several models on showroom floor all meticulously parked and aligned to the polished tile floor. And have you seen a cleaner customer restroom? These details do matter, and all the support staff, above and below sales have always shown high class on every visit. The 2019 Lexus NX300 F Sport Ultrasonic Blue has been without question the BEST vehicle I’ve ever purchased! You often hear of Lexus reputation regarding quality and I’m writing to say it is true, without question! In 100k mi & 7 years of ownership, not one major or minor repair! The cost of ownership was general maintenance as recommended every 5k or 10k miles. Brakes, Tires and Oil changes, that’s it! I can’t recommend another Brand that even comes close, and I’ve owned several over 45years. More

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Everyone was very friendly and treated me like I was buying a new car. I will recommend this dealership and Robert Hill to all my friends and coworkers. buying a new car. I will recommend this dealership and Robert Hill to all my friends and coworkers. More

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Sales reps Alan and Dale and from financial service manager were very professional and caring when we decided to purchase a vehicle from the dealership. They exceeded our expectations and we were happy manager were very professional and caring when we decided to purchase a vehicle from the dealership. They exceeded our expectations and we were happy to walk away with our purchase. Thanks for all the support! More

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We highly recommended Lexus of Brookfield and especially Dale! Our experience was effortlessly and smooth from start to even after the sales. Dale will go the extra miles to make everything perfect. We will Dale! Our experience was effortlessly and smooth from start to even after the sales. Dale will go the extra miles to make everything perfect. We will definitely make our next purchase with Dale again. More

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I was trying to find a particular car anywhere in the US and found one here at Lexus of Brookfield. I reached out to see if it was still available and was immediately contacted by a sales professional name and found one here at Lexus of Brookfield. I reached out to see if it was still available and was immediately contacted by a sales professional named Dale Roeglin. Dale was fantastic and answered all of my questions and even sent me many videos and photos to confirm the look and condition of it. I texted and called Dale many times and he always called me back immediately even a few times after hours. Dale was not pushy and made that clear from the beginning. I agreed to make the purchase and was then contacted by Chris Zilvitis in the finance department who also spent a lot of time with me to answer questions, and I had many. I was probably a little annoying with my many questions but they were absolute pros. Chris, like Dale, gave me his personal cell number and said he was always open to discuss the process, and he was. What a fantastic experience I had with Lexus of Brookfield, Dale Roeglin and Chris Zilvitis. I highly recommend the dealership and the people there! More

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An Exceptional Experience with a True Professional From the moment we stepped into Lexus of Brookfield, we were fortunate to be assisted by Dale who is truly seasoned professional whose knowledge, passion, the moment we stepped into Lexus of Brookfield, we were fortunate to be assisted by Dale who is truly seasoned professional whose knowledge, passion, and dedication were immediately apparent. He gave us a great overview of the dealership’s long history, and you could tell he genuinely loves what he does. His impressive track record was especially clear in how he handled one of the most exclusive and high-end model Lexus LCA with deep knowledge and even insights into previous owners and past sales. The cars we were interested in were all prepped perfectly for our test drives, which made things super easy. But what really impressed us was his offer to drive us in his own car to another location just so we could see the exact color match we were considering. That kind of attention to detail and customer care is rare these days. He made the whole experience feel relaxed, informative, and pressure-free. If you're shopping for a car, he’s definitely the person you want helping you out. More

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Dale Reglin was very helpful in answering all of my questions. I'm just in the preliminary stages of looking for a new car. I was also looking at a competitor of Lexus for a car and Dale was able to p questions. I'm just in the preliminary stages of looking for a new car. I was also looking at a competitor of Lexus for a car and Dale was able to point out every detail that made Lexus a better choice. I plan on returning to Dale for my car purchase. More

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My car unexpectedly broke down, and I needed a new one fast. I expected the process to be stressful, but the entire experience was fantastic, and I couldn't be happier with my purchase. Dale was an abs fast. I expected the process to be stressful, but the entire experience was fantastic, and I couldn't be happier with my purchase. Dale was an absolute joy to work with—he made everything quick, easy, and pressure-free. I honestly can’t imagine a better car-buying experience. Believe me when I say all the other reviews are doing them justice. Many thanks to Dale and everyone at Lexus of Brookfield who helped me out! More

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NEW CAR PURCHASE WAS EFFORTLESS! I’ve purchased many vehicles over the years, but have never had such a wonderful experience. Everyone at the dealership was extremely helpful, and Da I’ve purchased many vehicles over the years, but have never had such a wonderful experience. Everyone at the dealership was extremely helpful, and Dale Roeglin was a joy to work with. My trade in vehicle was in for service at another dealership, and Dale handled everything. I loved his saying, “There are no problems; only solutions.” They went to the dealership, test drove the car and removed my plates. I drove home in a new Lexus while my trade in vehicle was still in for service! Dale gave me sound advice, never made me feel pressured, and was incredibly thoughtful throughout the entire process. I fully recommend Dale and this dealership! Couldn't be happier with my experience! More

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