Dale Roeglin | Page 23

My interactions with Joe, Sam, Mike, Verbie, Wade, Dale and Joe were phenomenal. Thank you for the heartfelt and excellent care! God bless all of you. and Joe were phenomenal. Thank you for the heartfelt and excellent care! God bless all of you. More

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We purchased a used GX 460 in December, drove 3 states to get it. Not two months later the entire navigation system has gone out. Completely black screen. Can't adjust fan speed, can't listen to the radio, e get it. Not two months later the entire navigation system has gone out. Completely black screen. Can't adjust fan speed, can't listen to the radio, etc. We've taken it into our local Lexus dealership for diagnosis and they want over 2k to fix it. Big mistake thinking this dealership would provide us peace of mind in such a large and important purchase. I Wouldn't recommend purchasing from this dealership or Lexus in general. Reached out to the dealership, they VERY QUICKLY refused to do anything about it. We've spoken to Lexus corporate and they want to offer us some pennies to go toward the cost of repair. Not what we expected from an "award winning" Lexus dealership or from this brand. More

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We have been buying our cars from Lexus of Brookfield with Dale Roeglin since 2005! The service and the vehicles are always outstanding! Everyone is there to make not only the experience of buying a car with Dale Roeglin since 2005! The service and the vehicles are always outstanding! Everyone is there to make not only the experience of buying a car amazingly easy, but of owning one too! From buying with Dale (thanks also Nate for your help on the wheels), to learning how to make the most of the cars features with "Lexus Wade“, and even going through all the paperwork with Jordon was a breeze today when we picked our new car! And we know that we will also be taken care of in the future as the service department is top notch as well. Truly outstanding customer service all around-which is why we keep coming back!! Many thanks!!! More

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Working with Dale was the best experience I ever had car shopping he was professional,honest and had great understanding of the vehicle. Thanks dale I will be back to shop with Brookfield Lexus from now on. shopping he was professional,honest and had great understanding of the vehicle. Thanks dale I will be back to shop with Brookfield Lexus from now on. More

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Dale Roeglin should be cloned before the Russians get to him and make their own sales force of superheroes. Dale is the greatest and we are all lucky to share this earth with him. him and make their own sales force of superheroes. Dale is the greatest and we are all lucky to share this earth with him. More

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Bought a used car and it was everything they said it was and more Dale was a great salesman took good care of us we traveled a long way so was risky business to do so was great to be able to trust them and more Dale was a great salesman took good care of us we traveled a long way so was risky business to do so was great to be able to trust them More

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Wade was great First time Lexus buyer, Wade walked me through and set up all the technology on my 2016 RX350. Invaluable service for someone not familiar with Lexus. First time Lexus buyer, Wade walked me through and set up all the technology on my 2016 RX350. Invaluable service for someone not familiar with Lexus. Highly recommend doing business with Lexus of Brookfield because of Wade. More

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New Car Selection I am the owner of an older 2006 RX 330. Bought the car as a second owner. Lexus of Brookfield has been a great service partner in maintaining the car I am the owner of an older 2006 RX 330. Bought the car as a second owner. Lexus of Brookfield has been a great service partner in maintaining the car, which has been very reliable and requires little maintenance. So naturally Brookfield helped us in our search for a replacement. The sales staff was excellent and consultative to aid us make the best decision for our needs. Jill Johns and Dale particularly looked after our needs, and provided superb options to buy; new, CPO, and used. Outstanding! More

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I appreciate Wade’s patience with me learning all of the new technology on my new Lexus and his willingness to meet with me whenever I have questions. He is a true asset to the dealership. new technology on my new Lexus and his willingness to meet with me whenever I have questions. He is a true asset to the dealership. More

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Very Positive Experience I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience t I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience than this, my purchase of a RX350. Dale Roeglin made this a fun exercise for my wife and me. Because of his sales experience he was able to make our decision to buy a Lexus easy. We both appreciate the professionalism of all whom we dealt with at Lexus of Brookfield including not only Dale, but Mike Wandry the General Sales Manager, Joe Pappalardo the Service Manager, and Wade Schumacher who gave us a tutorial on the operation of our RX. Thank you! More

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