Dale Roeglin | Page 24

I appreciate Wade’s patience with me learning all of the new technology on my new Lexus and his willingness to meet with me whenever I have questions. He is a true asset to the dealership. new technology on my new Lexus and his willingness to meet with me whenever I have questions. He is a true asset to the dealership. More

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Very Positive Experience I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience t I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience than this, my purchase of a RX350. Dale Roeglin made this a fun exercise for my wife and me. Because of his sales experience he was able to make our decision to buy a Lexus easy. We both appreciate the professionalism of all whom we dealt with at Lexus of Brookfield including not only Dale, but Mike Wandry the General Sales Manager, Joe Pappalardo the Service Manager, and Wade Schumacher who gave us a tutorial on the operation of our RX. Thank you! More

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Exceptional Attention to my new Lexus acquistioin From Joe P's greeting and description of best acquisition options to Wade's instruction s and including Dale's thoughtful and thorough handling of From Joe P's greeting and description of best acquisition options to Wade's instruction s and including Dale's thoughtful and thorough handling of details - my Lexus leasing experience could NOT have been handled in a better way - KUDOS to all involved - Franklyn Gimbel More

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Been a customer since the opening of the Lexus dealership. Outstanding dealership, from the initial meeting thru the sale process and the service responses. I have recommended this dealer ship to more than 3 d Outstanding dealership, from the initial meeting thru the sale process and the service responses. I have recommended this dealer ship to more than 3 dozen friends and business associates over the past 30 years. The dealer ship under the direction of GM Joe Palmazano has never let me down. More

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New Lexus RX 350 This was my first Lexus purchase. Dale made the experience top notch. The way he explained and showed us the difference features i was sold on purchas This was my first Lexus purchase. Dale made the experience top notch. The way he explained and showed us the difference features i was sold on purchasing the Lexus Spending time with Wade and his overall of all the features of my new car was hands down great customer service at its best! More

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Teamwork From the moment we walked into the dealership in Brookfield to the minute we drove out, they had us at Hello! Can’t say enough about the customer s From the moment we walked into the dealership in Brookfield to the minute we drove out, they had us at Hello! Can’t say enough about the customer service and staff! Always so joyful! Thank you!!! More

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Very professional and personable. After purchasing five Lexus vehicles we moved to Acura. Despite leaving Dale continued to send happy birthday and anniversary wishes and small texts r After purchasing five Lexus vehicles we moved to Acura. Despite leaving Dale continued to send happy birthday and anniversary wishes and small texts regarding sports which is what we had talked about during previous buy periods. When the Acura lease expired there was no question that we were going to return to Lexus. Dale’s commitment brought us back. More

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Awesome People and Service Everyone at the dealership from sales, to management to finance to tech was fantastic. These people know what they’re doing. Highly competent and supe Everyone at the dealership from sales, to management to finance to tech was fantastic. These people know what they’re doing. Highly competent and superbly professional. I bought one car from this dealership in 1998, one in 2001 and again this year. They’re still at the top of their game. More

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Efficient and professional 3 hours in an out to test drive, have our car evaluated, complete the trade-in and purchase. A personal record! Everyone was very professional. The d 3 hours in an out to test drive, have our car evaluated, complete the trade-in and purchase. A personal record! Everyone was very professional. The dozen roses for the misses were a nice touch! More

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Lexus of Brookfield gives a 1st class purchasing experience I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the accounting, which was short sweet and to the point. In addition, they provided an employee Wade Schumacher to go over the tech in the car. That was VERY helpful - I've never had any other dealership provide that. He covered items that I might not have used initially, but I love now! We got the Lexus app set up (now that was cool!) and the phone paired easily and worked seamlessly - I love technology! Thanks to all of the staff at Lexus of Brookfield! More

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