Damian Fernandez | Page 3

Came there tonight to try to purchase my first car. As a first time car buyer, there are some things I didn’t understand & involved my family in helping me out. Had a great conversation with Damian, who w first time car buyer, there are some things I didn’t understand & involved my family in helping me out. Had a great conversation with Damian, who was very sweet and professional. Thought we came to an agreement about price & decide to continue with the sale. Due to my own misunderstanding, I was not able to go through with the sale. Nothing was his fault, & he was very kind and understanding and did everything he could for me. My issue is with Jayson. from the moment I walked in he had an attitude, mentioning to me that the place closed in 10 minutes as if I was inconveniencing him for still being there. Because of the misunderstanding about pricing, I had to call my mom who was admittedly a bit annoyed with the situation, and they ended up having a yelling match on speakerphone. I mentioned to him (very gently) that he was little aggressive and his response was “well she yelled at me,” however he was the one who raised a tone first. As someone who works with customers as well, this is not how you handle such a situation. I myself have severe anxiety, and the pressure of this, plus Jayson‘s attitude and the situation caused me to have a bad panic attack, to the point where I was crying in his office. I even apologized and let him know that I was having a panic attack it was still trying to figure everything out, and he offered me no apology, no kind words, not even a tissue!! Instead he said “there’s no reason to be upset” flippantly & proceeded to talk to me about car stuff. Didn’t even give me a second to calm down! Mind you, The entire time I was telling him that I was sorry, and that I appreciated him trying to get me into a car. I was never the one being rude to him, and was obviously stressed and crying—but he still gave ME such an attitude! Jayson left the room & I ended up telling Damian that I’d had enough and needed to go. I was literally incoherently crying at this point, but even still I sincerely apologize for wasting his time and thanked him for trying to help me out. I’ve always heard bad things about finance people at car dealerships, but Jayson had NO compassion and made what would’ve been my first car experience a literal nightmare. If you’re gonna be working with people, you should learn to have a heart. I’m clearly still young and was trying my best to keep my composure. More

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They were finished in the required time. That makes aHUGE deal. Very prompt at getting to me as I drove in. I will b back. deal. Very prompt at getting to me as I drove in. I will b back. More

by lladyllinda Verified Customer Verified Customer

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I had A amazing experience with Damian. he had all the answers for my questions, he’s a great person and I hope anyone reading this message gets a chance to experience, what I experience with Damian. he m answers for my questions, he’s a great person and I hope anyone reading this message gets a chance to experience, what I experience with Damian. he made me feel very comfortable, and there was not a moment I felt like walking out of the dealership, with what I came for. thank you Damian for your bubbly sense of humor. More

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Great Service at jenkins nissan!! service is great. robin is wonderful. Damian the sales person is a pleasure to talk to .love me experience there. is wonderful. Damian the sales person is a pleasure to talk to .love me experience there. More

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Damian was very attentive and caring about my situation. jenkins was not my first choice be definitely was my best.they offererd me the deal i wanted. jenkins was not my first choice be definitely was my best.they offererd me the deal i wanted. More

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The experience was good with Damian. I had to stand my ground and pay attention but I found the dealship very pleasant to work with. They worked professionally and thorough in their sale. I am very satisf ground and pay attention but I found the dealship very pleasant to work with. They worked professionally and thorough in their sale. I am very satisfied with the service at Jenkins. More

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Loved my buying experience at jenkins nissa,damian was very helpful and understanding to my situation. AL the manager was also nice and understanding .love my new car very helpful and understanding to my situation. AL the manager was also nice and understanding .love my new car More

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Jenkins Nissan took great care of me! Damiann was my sales rep and was extremely helpful and a pleasure to do business with. I recommend this dealership. sales rep and was extremely helpful and a pleasure to do business with. I recommend this dealership. More

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Damián fue increíble. No hubiera querido trabajar con nadie más para encontrar el coche adecuado. Damián fue muy servicial y agradable. No sé nada de coches, pero después de hablar con Damián me sentí se nadie más para encontrar el coche adecuado. Damián fue muy servicial y agradable. No sé nada de coches, pero después de hablar con Damián me sentí seguro de qué decisión era la correcta. También tenía un gran sentido del humor. Lo recomiendo encarecidamente. Son pacientes y confiables. Muchas gracias!! More

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Without a doubt the easiest and best experience I’ve ever had with buying a car. I was in and out in a couple hours verses being an all day affair. Everyone throughout the process was friendly and helpful. I had with buying a car. I was in and out in a couple hours verses being an all day affair. Everyone throughout the process was friendly and helpful. I will most definitely will be looking to JENKINS NISSAN first for my future car needs. More

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