Dan Ariel | Page 30

I purchased a vehicle 6/1/13. We found the vehicle we wanted, test drove it, and decided to buy it. From there it was a disaster. It took over 6 hours waiting for the paperwork to be ready to sign. so w wanted, test drove it, and decided to buy it. From there it was a disaster. It took over 6 hours waiting for the paperwork to be ready to sign. so where the real problem is, is it is now 26 days later and I still don't have my tags and registration. My temporary expired 6/20. I have been calling since a week before they expired and have been getting the run around. Finally on the day they expire I get a call saying I owe $20 more for my registration. This was very frustrating considering I already paid double what a registration normally costs but figured that was the price of getting a new car, all the added fees. I reluctantly paid the $20 and was promised by Dan the manager that my registration would be shipped overnight. It is now six days later and still no registration. My wife has been calling everyday and they can not give her an answer. 6/24 she was asked what our address was, showing their hand they never actually sent it on the 20th as they promised they had. They give attitude and tell us there is nothing they can do for us it should arrive eventually. What kind of service is that? Now my wife either can't drive her new car for going on a week now or has to drive it illiegally. Manager Dan, Manager Daryl, and salesman, Wayne have all been very rude and have shown horrible customer service. More

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Great customer service, great prices,everyone was very friendly and did everything to ensure that I was taken care of. Very pleased with the overall experience. friendly and did everything to ensure that I was taken care of. Very pleased with the overall experience. More

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Rob Sambataro and Dan Ariel were very porfessional and friendly as well as the many other employees. I felt very comfortable and enjoy my time being at the dealership. friendly as well as the many other employees. I felt very comfortable and enjoy my time being at the dealership. More

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I would like to take an opportunity to not only thank Angel, Dan and David with whom my husband and I worked directly but also all of the other countless individuals who made us feel at home from the mom Angel, Dan and David with whom my husband and I worked directly but also all of the other countless individuals who made us feel at home from the moment we walked in the door. We have been through the grueling process of shopping for a vehicle many, many time before and have never had such a relaxing experierience. Never once were either of us pressured in any way. We merely expressed what we wanted and we got exactly what we were looking for plus! I would absolutely recommend your dealership. More

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Since trading in my car in July I have had nothing but problems dealing with Pine Belt. My check engine light came on the second day of having the car and pine belt has been unsuccessful with turning it o problems dealing with Pine Belt. My check engine light came on the second day of having the car and pine belt has been unsuccessful with turning it off. Dan Ariel the (general manager) gave me his word that they would fix my car for no cost because of all the b.s i had been through with them. Now January and my check engine light is STILL ON and they will not return any of my calls or voicemails that i leave and every time i call, they are never around to answer the phone. This is extremely ridiculous, they could at least have the decency to return my phone call and give me a price of the problem that they say they found this time. EVERY SINGLE TIME I GO THERE THEY SAY ITS ONE THING KEEP MY CAR FOR A DAY "FIX IT" RETURN MY CAR AND WITHIN THE NEXT 2 DAYS THE CHECK ENGINE LIGHT IS BACK ON! AND EVERYTIME I GO BACK THEY SAY ITS SOMETHING DIFFERENT. this makes me question whether or not they did any work or if they just put miles on my car and used my gas. At least a quarter tank and 35 miles were put on my car every time and for what? they clearly DID NOT fix my car and i cannot pass inspection and just recently i got a ticket because of it. They reset my check engine light and give my car back like they actually did any work. I AM BEYOND DISGUSTED WITH PINE BELT AND I WOULDNT RECCOMEND THEM TO MY GREATEST ENEMY!!! More

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This is a dealer to be avoided. They are the "bait and switch" kings. Not a single vehicle they advertise is available for sale. They advertise that they are a "bank", which they bare not. I encourage and switch" kings. Not a single vehicle they advertise is available for sale. They advertise that they are a "bank", which they bare not. I encourage very prospective buyer to read all the fine print in detail. Again this is a dealership to be avoided! I am a victim of the bait and switch scam and I will never set foot in Pine Belt Chevy again. More

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Service, Price is great and Dealer is better than Toms River Chevy. Though i stay few miles from Toms River, NJ. They could not finalize and i have to pick up Lakewood Dealer. River Chevy. Though i stay few miles from Toms River, NJ. They could not finalize and i have to pick up Lakewood Dealer. More

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This was the most pleasant buying experience we ever had. From start to finish it was excellent! Mike was awesome. Would Highly recommend this salesperson to family and friends From start to finish it was excellent! Mike was awesome. Would Highly recommend this salesperson to family and friends More

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Was very good expect for the fact that we waited a very long time for finance!! John was excellent and I am definitely going back for my new lease in 3 years. long time for finance!! John was excellent and I am definitely going back for my new lease in 3 years. More

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I don't know where to begin, my husband and I have shopping around at different dealerships for a new car, but several of them have been such stressful experiences and not very enjoyable. We walked i shopping around at different dealerships for a new car, but several of them have been such stressful experiences and not very enjoyable. We walked into Pine Belt Chevy in Lakewood and we were greeted by Adel, he was so friendly and accommodating, he listened to our needs. He made the experience painless and we got a better deal than we ever expected!! Everyone that worked with Adel to make this deal for us we truly appreciate it!! We would highly recommend Adel to anyone who is looking for a stress free car buying experience please ask for him! Thank you Pine Belt Chevy and a special thanks to Adel!!! More

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