Dan Baumann | Page 6

Lake Ford is an excellent dealership! I will continue to purchase vehicles from Joe and work with Caleb on any service needed. Thank you again! purchase vehicles from Joe and work with Caleb on any service needed. Thank you again! More

by raymond.quesada Verified Customer Verified Customer

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Leasing my new Ford was easy and pain free. Zach was a great salesman. Dan worked hard to get me my deal and in the end that was achieved quickly. great salesman. Dan worked hard to get me my deal and in the end that was achieved quickly. More

by Pgroth0 Verified Customer Verified Customer

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Recommend highly. Friendly, helpful, and timely. This is my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. More

by joppermann Verified Customer Verified Customer

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Salesmen Alec and Alec polite and efficient. Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time changes, then pickup process taking way longer than I was told it would. Detailing my new car took more than an hour and a half . Because of delay, Alec had very little time to go through vehicle’s feature. Ruined an otherwise great buying experience. More

by Teeitup22.SH Verified Customer Verified Customer

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Terribly unprofessional and very rude and a complete waist of 700$ and 8 weeks. It was honestly pathetic and a disgrace to the more reputable Ford dealerships in America... I first before bringing my ve waist of 700$ and 8 weeks. It was honestly pathetic and a disgrace to the more reputable Ford dealerships in America... I first before bringing my vehicle into your shop called ahead and made sure your "master technician" could handle the job I needed done I got the confirmation that the work I needed done could be done so I proceeded to bring the vehicle in it was a huge game of phone tag very unprofessional might I add while my car sat there for weeks at a time without your shop every reaching out and rarely returning my calls finally I got the guy who built the vehicle to call corporate Because I felt I was being played with and Conveniently after he got off the phone with corporate they gave me a call back saying that the vehicle was now operational.. I went to pick it up and asked if they unmarried the old computer from the tuner and married it to the one put in and he said that he could not do it there but then proceeded to explain to me how I could do it on my own at home.. now I'm no rocket scientist but if a 19 year old kid "can do it on their own at home" then should the "master technician" of one of the utmost respectable and reputable dealerships in America not be able to do it? It just doesn't make sense to me the vehicle has been around for going on 24 years and your company made the vehicle and all of the locksmiths I called even said only the Ford dealership has the equipment to be able to do that and very rarely a locksmith company might be able to. Then after that conversation I paid and went out to my car where it didn't start it needed to be jumped then I proceeded to drive 15 of the 17 minute drive home and the car broke down again from the exact same thing I just finished paying 700$ for. And then when I called them back to tell them that they said they will not give me a refund and then your cooperation and higher ups said they wanted nothing to do with the car according to Chad the sales rep in for Caleb at the moment which I also do not understand because they vehicle was made and manufactured by Ford. More

by Jay Verified Customer Verified Customer

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On the way home rite off the lot a “ tire pressure sensor fault “ appeared on the dash. I didn’t even make it home and was told.“sorry it’s sold as is” although I do understand that, customer service means fault “ appeared on the dash. I didn’t even make it home and was told.“sorry it’s sold as is” although I do understand that, customer service means everything to me and I have to spend money before even making it home. I will look elsewhere for any new vehicle in the future. More

by paulpaul176 Verified Customer Verified Customer

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They are friendly the environment is clean great courtesy snacks by service area Quick efficient fair great location Caring nicest people! Great vehicles Great follow ip snacks by service area Quick efficient fair great location Caring nicest people! Great vehicles Great follow ip More

by viduskik Verified Customer Verified Customer

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They are pretty sturn on their prices and not willing to budge, the person helping me out was afraid to asked his boss the questions I had. I felt he lied to me on two different occasions. Not a good experi budge, the person helping me out was afraid to asked his boss the questions I had. I felt he lied to me on two different occasions. Not a good experience, one of the biggest reasons I do not like care shopping, they especially take advantage of women like me. More

by ferdoozle Verified Customer Verified Customer

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Great service! Very happy with the whole process. Left completely satisfied. Very knowledgeable about what they are selling. Will be back again in three years! completely satisfied. Very knowledgeable about what they are selling. Will be back again in three years! More

by whosclark12 Verified Customer Verified Customer

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Dan Baumann and Nick Sigel did excellent as always ! This isn’t my first car I bought from them and won’t be my last isn’t my first car I bought from them and won’t be my last More

by DMAN70 Verified Customer Verified Customer

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