Dan Baumann | Page 6

Very pleasant and friendly people who are willing to answer any questions you might have and easy to work with when no buying a vehicle answer any questions you might have and easy to work with when no buying a vehicle More

by CATCHAPMAN77 Verified Customer Verified Customer

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JJ(Sales), Dan(Manager) and Ryan(Finance) were the people who I personally met that worked with me and they were all fantastic to work with. I would highly recommend them and this dealership to work with. who I personally met that worked with me and they were all fantastic to work with. I would highly recommend them and this dealership to work with. More

by Anthony.K Verified Customer Verified Customer

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Average dealership, Service department is below average. Sales people are above average. Santiago is one of the best I have ever dealt with. Finance Department was well prepared Sales people are above average. Santiago is one of the best I have ever dealt with. Finance Department was well prepared More

by larry_tobolski Verified Customer Verified Customer

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Great staff who was very respectful of my time. They had all my paperwork completed while I reviewed all the features of my new vehicle. all my paperwork completed while I reviewed all the features of my new vehicle. More

by TDS Verified Customer Verified Customer

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A lot of mistakes made in the car buying process. A definite lack of communication between salesmen and managers. Lack of knowledge of discounts and rebates. Manager didn’t confirm he was on same page definite lack of communication between salesmen and managers. Lack of knowledge of discounts and rebates. Manager didn’t confirm he was on same page as salesman More

by lovesports18 Verified Customer Verified Customer

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Lake Ford is an excellent dealership! I will continue to purchase vehicles from Joe and work with Caleb on any service needed. Thank you again! purchase vehicles from Joe and work with Caleb on any service needed. Thank you again! More

by raymond.quesada Verified Customer Verified Customer

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Leasing my new Ford was easy and pain free. Zach was a great salesman. Dan worked hard to get me my deal and in the end that was achieved quickly. great salesman. Dan worked hard to get me my deal and in the end that was achieved quickly. More

by Pgroth0 Verified Customer Verified Customer

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Recommend highly. Friendly, helpful, and timely. This is my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. More

by joppermann Verified Customer Verified Customer

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Salesmen Alec and Alec polite and efficient. Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time changes, then pickup process taking way longer than I was told it would. Detailing my new car took more than an hour and a half . Because of delay, Alec had very little time to go through vehicle’s feature. Ruined an otherwise great buying experience. More

by Teeitup22.SH Verified Customer Verified Customer

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Terribly unprofessional and very rude and a complete waist of 700$ and 8 weeks. It was honestly pathetic and a disgrace to the more reputable Ford dealerships in America... I first before bringing my ve waist of 700$ and 8 weeks. It was honestly pathetic and a disgrace to the more reputable Ford dealerships in America... I first before bringing my vehicle into your shop called ahead and made sure your "master technician" could handle the job I needed done I got the confirmation that the work I needed done could be done so I proceeded to bring the vehicle in it was a huge game of phone tag very unprofessional might I add while my car sat there for weeks at a time without your shop every reaching out and rarely returning my calls finally I got the guy who built the vehicle to call corporate Because I felt I was being played with and Conveniently after he got off the phone with corporate they gave me a call back saying that the vehicle was now operational.. I went to pick it up and asked if they unmarried the old computer from the tuner and married it to the one put in and he said that he could not do it there but then proceeded to explain to me how I could do it on my own at home.. now I'm no rocket scientist but if a 19 year old kid "can do it on their own at home" then should the "master technician" of one of the utmost respectable and reputable dealerships in America not be able to do it? It just doesn't make sense to me the vehicle has been around for going on 24 years and your company made the vehicle and all of the locksmiths I called even said only the Ford dealership has the equipment to be able to do that and very rarely a locksmith company might be able to. Then after that conversation I paid and went out to my car where it didn't start it needed to be jumped then I proceeded to drive 15 of the 17 minute drive home and the car broke down again from the exact same thing I just finished paying 700$ for. And then when I called them back to tell them that they said they will not give me a refund and then your cooperation and higher ups said they wanted nothing to do with the car according to Chad the sales rep in for Caleb at the moment which I also do not understand because they vehicle was made and manufactured by Ford. More

by Jay Verified Customer Verified Customer

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