Dan Brown
Dan Brown at Ron Tirapelli Ford
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Dan Brown

Parts Manager

Ron Tirapelli Ford

4355 W Jefferson St
Shorewood, IL 60404

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2 Reviews
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2 Reviews

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2 Reviews of Dan Brown

October 23, 2023

Dealership Rating
Employee Rating

This dealer will not honor their own “we owe” for products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call bac More

by ZMUILENBURG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Dykema, Alex Wilkosz , Sales team Alex- 1 star. Sales manager - 1 star

Oct 23, 2023

Ron Tirapelli Ford responded

Mr.Muilenburg, I appologize you ar so upset. Our records show that everything promised to you was already performed. I would appreciate if you could give me a call to review the situation. You can contact me directly on my direct number 815-460-3910. Thanks in Advance Tom Conlin General Manager

June 25, 2023

Dealership Rating
Employee Rating

Great service with people treating you as a prized customer. Quick answers to questions and all are interested in you as customer and do what they can to help. More

by subat
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Castro, Kelly Cabay

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