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Dan Chastain
Dan Chastain at INFINITI Roseville

Dan Chastain | Page 11

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Dan Chastain

November 09, 2024

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Employee Rating

This dealership and my service advisor were very helpful in accommodating their schedule to fit me in, when I had an urgent need for service. More

by WARRENLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

INFINITI Roseville responded

Thank you for sharing your 5-star experience! We are more than happy to be able to assist you with your vehicle. We look forward to continuing to serve you!

November 08, 2024

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Employee Rating

Great service! Super friendly and fast. Always goes above and beyond. That is why I am on my 4th Infiniti. More

by MISSYFOO525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

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Nov 11, 2024

INFINITI Roseville responded

Thank you so much for your loyalty and for choosing us for your 4th INFINITI! We're thrilled to hear that our team continues to provide you with the fast, friendly, and exceptional service you deserve. Going above and beyond for our customers is our priority, and it’s wonderful to know it makes a difference. Enjoy your INFINITI, and we look forward to serving you for many more miles to come!

October 31, 2024

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Employee Rating

Seamlessly booked appt online for routine maintenance for new car. This is an outstanding service (Dan!) & sales (Steven!) department. 360 degree trusted service and sales, truly amazing. More

by Vbv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Caplan, Steven Harris

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Oct 31, 2024

INFINITI Roseville responded

Thank you for the fantastic feedback! We’re delighted to hear that booking your appointment online was seamless and that both Dan in service and Steven in sales provided you with such outstanding care. Delivering 360-degree, trusted service is what we strive for, and we're thrilled to have earned your trust. We're here for you every step of the way and look forward to serving you again soon!

October 30, 2024

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Employee Rating

Dan Chastain is excellent service manager. I have known and worked with him for over 15 years. A+ More

by LOURAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

INFINITI Roseville responded

Lourain, Thank you for your kind words and for sharing your longstanding experience with Dan! We're thrilled to hear he’s provided you with such excellent service over the years. Dan is truly dedicated to ensuring our customers are well taken care of, and your A+ rating means a lot to us. We look forward to many more years of exceptional service together!

October 23, 2024

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Employee Rating

The dealership is easy to navigate and having Esther there to take care of us from pretty much the moment we pull in makes the experience at the dealership that much better! More

by NATHANFREELS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Charles Bermudez

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Oct 24, 2024

INFINITI Roseville responded

Thank you for sharing your experience! We're happy to hear that navigating the dealership was a breeze and that Esther made your visit even better from the moment you arrived. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to seeing you again!

December 02, 2023

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Employee Rating

Top class service, informative, friendly, very knowledge about car and solution, thorough, cleanliness, helpful and supportive. More

by htrantitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that our team was able to give you top-class service. We truly appreciate you and your business with us!

October 13, 2023

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Employee Rating

Excellent service department and service rep Dylan . And Rodney service mechanic all amazing and friendly. More

by Privateron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bermudez, Dylan Thayer, Rodney

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Oct 13, 2023

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that Rylan and Rodney were able to give you such great customer service. We truly appreciate you and your business with us. Wishing you many more happy miles!

August 29, 2023

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Employee Rating

Dan always goes above and beyond the call of duty to make sure my SUV is fixed right the first time and comes back cleaner inside and out than when I brought my car in for service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2023

INFINITI Roseville responded

Steve, Thank you so much for your 5-star review! We are so glad to hear that Dan was able to go above and beyond for you. We just love working hard to give our clients the best service. Wishing you many more happy miles!

August 25, 2023

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Employee Rating

Great service and quality repairs. The service representative did a great job of keeping me informed about the status More

by ping.wang
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Aug 25, 2023

INFINITI Roseville responded

Thank you for bringing your vehicle in for service with us! We are so happy to hear that our team was able to help you and give you such outstanding customer service. We truly appreciate you and your business with us!

January 07, 2023

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Employee Rating

Dan Chastain is outstanding. Best service person I have worked with at any dealership period! More

by bilinhhi
Recommend Dealer
Yes
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Jan 09, 2023

INFINITI Roseville responded

Thank you for sharing your 5-star review with us. We are so happy that you had such a positive experience with Dan. We love working hard to give all our clients the best service. We look forward to a long-lasting relationship!

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