Dan Chastain
Dan Chastain at INFINITI Roseville

Dan Chastain | Page 12

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Dan Chastain

December 07, 2024

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Employee Rating

Dan was awesome! !! He kept me informed every step of the way of what my car needed and the cost. What could wait and what was necessary. I appreciated that he let me More

by HEIDI
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

INFINITI Roseville responded

Heidi, Thank you so much for the kind words! We are so glad Dan was amazing help and that he took such great care of you and your vehicle during your visit. We look forward to continuing to serve you!

December 07, 2024

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My ratings of the service center is five star I appreciate the professionalism, the kindness that was shown to me my vehicle was well taken care of thank you. More

by ARBEYA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 09, 2024

INFINITI Roseville responded

Thank you so much for the amazing review! Professionalism, kindness, and quality care for your vehicle are our top priorities, and we’re so glad we met your expectations. We appreciate your trust and look forward to serving you again in the future!

November 17, 2024

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Good service, it was done before time given and also advised on some few things More

by RDEEP3522
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a seamless and efficient visit with us. We look forward to the next time we can assist you!

November 16, 2024

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Everyone nice, oil info on car was not changed had to call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the More

by ROLANDONTHERIVER
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team, and we appreciate your understanding regarding the valet service and the busy service department due to ongoing construction. We apologize for the inconvenience of having to follow up on your oil change and valet service, and we will work to improve communication to ensure things run even more smoothly in the future. We're happy you enjoy the valet service, and we appreciate your patience. We look forward to serving you again soon and providing a seamless experience next time!

November 13, 2024

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Always very helpful and thorough. They are excellent and get things done as expected. Also, they communicate with updates and pics to help with anything that comes up too. More

by CORDIER53
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez , Alyssa Ussery

Nov 14, 2024

INFINITI Roseville responded

Thank you so much for your kind words! Keeping you informed and updated is important to us, and we're glad that the photos and communication made the process easier for you. If there's ever anything more we can do, please don't hesitate to reach out. We appreciate your trust and look forward to helping you again in the future!

November 10, 2024

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Employee Rating

The Roseville dealership was easy to locate. Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took More

by LOPEZGLENDA34
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Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

Nov 11, 2024

INFINITI Roseville responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make your visit as smooth and efficient as possible. Dan is indeed a valuable member of our team, and we're glad to know that he was able to assist you with such care and empathy during a stressful time. Your kind words mean a lot to us, and we hope everything is going well with your husband. If you need anything else in the future, please don't hesitate to reach out. Wishing you and your family all the best! 😊

November 09, 2024

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Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez, Sam Cruz, Michael Jeffries, David Spiller , Charles Bermudez, Matthew Berry, Micah Caplan, Alyssa Ussery

Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 09, 2024

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This dealership and my service advisor were very helpful in accommodating their schedule to fit me in, when I had an urgent need for service. More

by WARRENLS6
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Recommend Dealer
Yes
Nov 11, 2024

INFINITI Roseville responded

Thank you for sharing your 5-star experience! We are more than happy to be able to assist you with your vehicle. We look forward to continuing to serve you!

November 08, 2024

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Great service! Super friendly and fast. Always goes above and beyond. That is why I am on my 4th Infiniti. More

by MISSYFOO525
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Nov 11, 2024

INFINITI Roseville responded

Thank you so much for your loyalty and for choosing us for your 4th INFINITI! We're thrilled to hear that our team continues to provide you with the fast, friendly, and exceptional service you deserve. Going above and beyond for our customers is our priority, and it’s wonderful to know it makes a difference. Enjoy your INFINITI, and we look forward to serving you for many more miles to come!

October 31, 2024

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Seamlessly booked appt online for routine maintenance for new car. This is an outstanding service (Dan!) & sales (Steven!) department. 360 degree trusted service and sales, truly amazing. More

by Vbv
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Micah Caplan, Steven Harris

Oct 31, 2024

INFINITI Roseville responded

Thank you for the fantastic feedback! We’re delighted to hear that booking your appointment online was seamless and that both Dan in service and Steven in sales provided you with such outstanding care. Delivering 360-degree, trusted service is what we strive for, and we're thrilled to have earned your trust. We're here for you every step of the way and look forward to serving you again soon!

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