Dan Faber | Page 48

Quick and friendly. Great Covid compliance. Felt safe waiting. Clear explanation of service and recommendations. Definitely be returning. Love that the car comes back washed. Great detail. waiting. Clear explanation of service and recommendations. Definitely be returning. Love that the car comes back washed. Great detail. More

by cathorn Verified Customer Verified Customer

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They have dealt with us professionally during our first two years with a new Rav 4 purchased from them. Thanks very much, St. Cloud Toyota. two years with a new Rav 4 purchased from them. Thanks very much, St. Cloud Toyota. More

by MARIANINAZ Verified Customer Verified Customer

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Excellent job done quickly. Stopped in because the low tire light was on. It turned out we had a nail in a tire. We had to have the tire replaced. They did it immediately and qui Stopped in because the low tire light was on. It turned out we had a nail in a tire. We had to have the tire replaced. They did it immediately and quickly and we did not have an appointment. More

by joytom Verified Customer Verified Customer

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Brought my car in for regular maintenance and was the first time I brought it to St. Cloud. The service person was friendly, informative, and they got it done fast. Definitely would recommend this servic first time I brought it to St. Cloud. The service person was friendly, informative, and they got it done fast. Definitely would recommend this service department. More

by nrleaunart Verified Customer Verified Customer

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Vehicle treated like a jungle gym While Dan is a phenomenal employee to work with and has always been kind when I come to Toyota, I must say I am not sure that my vehicle is treated th While Dan is a phenomenal employee to work with and has always been kind when I come to Toyota, I must say I am not sure that my vehicle is treated the best while in the care of the service members. I had walked next door to do some shopping while my vehicle was being worked on and upon walking back, I saw my vehicle was done and there were two employees next my vehicle in addition to the driver. The three employees were outside of the service center chatting while simply sitting/hanging around my vehicle. The one employee was leaning on my vehicle and the other one was hanging onto the roof rails and swinging himself towards and then away from my vehicle. It seems he thought the roof rails were xxxxxx bars from a jungle gym or something. Honestly, this is not how customers vehicles should be treated. If the service members want to hang on their own vehicles, by all means, that is their choice. But when it comes to my vehicle, we prefer it is not hung on. I give two stars today for the service and not one because Dan said he would talk with these gentleman about this situation and I appreciate that. More

by KATHERINEBANG92 Verified Customer Verified Customer

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We had a 10:00 appointment but waited an hour before our car was taken in to service and another hour before it was completed No one came out to talk with us and explain the problem poor communication car was taken in to service and another hour before it was completed No one came out to talk with us and explain the problem poor communication More

by backes Verified Customer Verified Customer

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Everything done on time/washed car/cleaned inside/as well as if I had done it myself.. Great employees and great friendliness and competency that makes you know you are doing business at the right place. as if I had done it myself.. Great employees and great friendliness and competency that makes you know you are doing business at the right place. More

by dave.erickson1955 Verified Customer Verified Customer

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Fair to deal with I have been servicing my Prius vehicles with St. Cloud Toyota for over 10 years and they have been very fair to work with. They have done oil changes I have been servicing my Prius vehicles with St. Cloud Toyota for over 10 years and they have been very fair to work with. They have done oil changes, rotated tires and complete vehicle inspections on my vehicles. When they see something that needs fixing they make the customer aware of the problem. It is at that point up to the customer to have it fixed or decline the service. That is the fair way for a dealership to treat a customer upfront and honest. That is much appreciated in today's dishonest world. St. Cloud Toyota has been wonderful to me and I would highly recommend them to anyone. More

by popeye0 Verified Customer Verified Customer

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Great....after sale service is tops We worked with service agent, Dan Faber. He did a great job. Our van problem was correctly diagnosised by Sam and successfully repaired. Also had a Ni We worked with service agent, Dan Faber. He did a great job. Our van problem was correctly diagnosised by Sam and successfully repaired. Also had a Nice visit with Rob, the sales rep who sold us our 2018 Sienna. St. Cloud Toyota is a very friendly, competent dealership. More

by PVAUDT Verified Customer Verified Customer

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Goody Everything is good good good good good good good good good good good good good good good good good good good good good good good! Everything is good good good good good good good good good good good good good good good good good good good good good good good! More

by BPEARSON57 Verified Customer Verified Customer

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