I have been working with this shop for as long as I’ve
owned my car. They have alway helped me out.
owned my car. They have alway helped me out.
More
by angela_k_1957
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JJ
Feb 09, 2024 -
Chevrolet of Everett responded
It's fantastic to hear that you've had a positive and long-standing relationship with our shop. We're dedicated to providing excellent service and support to our valued customers like you. Thank you for your continued trust and loyalty! If you ever need assistance in the future, don't hesitate to reach out.
Good job working around a hard to get part.
Once the part was received, it was immediately installed. Dan's always great to work with.
Once the part was received, it was immediately installed. Dan's always great to work with.
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by jla6981
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Chevrolet of Everett responded
Thank you for sharing your positive experience at Chevrolet of Everett. We're glad to hear that the team did a good job working around a hard-to-get part and promptly installed it once received. It's great to know that Dan provided excellent service, as he's always great to work with.
If you ever have more service needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing us for your automotive needs!
I always receive great service from Everett Chevrolet ,
Dan did a fabulous job and I was very pleased with his service .
Dan did a fabulous job and I was very pleased with his service .
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by craigcouncilman
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Chevrolet of Everett responded
We're pleased to hear that you always receive great service at Chevrolet of Everett, and that Dan did a fabulous job assisting you. Providing excellent service is a top priority, and we're glad that you were pleased with your experience.
If you ever have more service needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing us for your automotive needs!
Friendly staff, easy to schedule appointments, very good
service, and they get the work done in a good amount of time
service, and they get the work done in a good amount of time
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by Reefire333
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Stephen Kenna
, Travis Arnold, Jake Brown, Betty Sidebeck
Feb 04, 2024 -
Chevrolet of Everett responded
We're delighted to hear that you found the staff at Chevrolet of Everett to be friendly, scheduling appointments easy, and the service to be very good with a quick turnaround. Providing efficient and excellent service is what we strive for, and we're grateful for your feedback.
If you ever have more service needs or questions in the future, please don't hesitate to reach out. We appreciate your support and are here to assist you anytime you need us!
It was incredibly fast and easy to schedule my
appointment. Dan was super helpful. My car was serviced quickly and thoroughly
appointment. Dan was super helpful. My car was serviced quickly and thoroughly
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by makennabelle
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Betty Sidebeck
Jan 30, 2024 -
Chevrolet of Everett responded
We're pleased to hear that scheduling your appointment was incredibly fast and easy, and that Dan was super helpful in the process. Fast and thorough service is important to us, and we're glad your car was serviced to your satisfaction. If you ever have more service needs or questions in the future, please don't hesitate to reach out. We're here to assist you and appreciate your feedback and your support of Chevrolet of Everett!
Dan Flora is the best!
But everyone is always very helpful and nice. My experience is always easy, no complaints
But everyone is always very helpful and nice. My experience is always easy, no complaints
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by lauren.k.lambert22
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2024 -
Chevrolet of Everett responded
We're delighted to hear that you have such a positive experience at Chevrolet of Everett and that Dan Flora is a standout for you. Providing helpful and friendly service is our goal, and we're glad that your experiences have been easy and enjoyable. If you ever have more needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and your continued support of our dealership!
Worked with me by getting me a Lyft driver to take me to
get my glasses in Marysville. Didn’t have to
get my glasses in Marysville. Didn’t have to
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by DAVER2138
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2024 -
Chevrolet of Everett responded
It's great to hear that Chevrolet of Everett went the extra mile by arranging a Lyft driver to take you to get your glasses in Marysville. Providing convenience and assistance to our customers is important to us, and we're glad we could help in this way. If you have any more needs or questions in the future, please don't hesitate to reach out. We're here to ensure your satisfaction and provide excellent service. Thank you for choosing us!
Awful experience from the top down.
When you have the general manager of this dealership, Ward, tell you “I don’t have to help you” when you’re frustrated about an ongoing problem is ju
When you have the general manager of this dealership, Ward, tell you “I don’t have to help you” when you’re frustrated about an ongoing problem is just outrageous. And blaming GM for not getting the parts I needed for 2 months when they are already on the shelf is just ridiculous. Don’t be fooled with the advertising. They don’t care about their customers. This place needs a management overhaul. I’ve been in leadership for over 30 years and this kind of bad customer experience starts from the top and my conversation with the general manager, Ward, only proved this. Good luck to anyone who does business with this dealership and has a problem.
More
by Kustomkruisers
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2024 -
Chevrolet of Everett responded
I'm sorry to hear about your frustration and the experience you had at our dealership. However, there seems to be some miscommunication or misunderstanding regarding the parts and the time it took to address your issue.
The parts for your vehicle were not sitting on the shelf for two months. You were contacted the day they arrived, and we aimed to address your concerns promptly.
Your vehicle was fixed within 24 hours of our phone call, indicating our commitment to resolving the issue as efficiently as possible.
We apologize for any miscommunication or frustration you experienced during your interaction with our General Manager, Ward. We take customer feedback seriously, and we'll review and address the concerns you've raised. Our goal is to provide excellent service and customer satisfaction, and we appreciate your feedback as it helps us improve. If you have any further concerns or questions, please feel free to reach out, and we'll do our best to assist you
Jan 24, 2024 -
Kustomkruisers responded
Sorry, that is incorrect, I have had to call over and over for updates because no one would reach out. When I called this last time I was once again told my part wasn’t in. That’s when I reached out your general manager out of frustration and was told he didn’t have to help me. It’s only because I made a big deal about this that I got a call back from the service advisor telling me my part that was ordered for me wasn’t in but they received a stock of parts that are on the shelf in the parts department that they can use to fix my truck. I don’t know how long they have been sitting on the shelf and never said the parts were there for two months. What I do know is that my truck still wouldn’t be fixed if I had not escalated it and this has been the experience over and over again with this dealership.
Dan and the entire team at Chevrolet of Everett are
great! I would come back every day if I could!
great! I would come back every day if I could!
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by wardf1
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2024 -
Chevrolet of Everett responded
We're thrilled to hear that Dan and the entire team at Chevrolet of Everett have left such a positive impression on you. Your enthusiasm is greatly appreciated! While you may not be able to come back every day, know that whenever you need assistance or have questions in the future, our team will be here to provide you with excellent service. Thank you for your support, and we look forward to serving you again whenever you visit!
He has been my Rep for six years .
He is very good at his job.
He is very good at his job.
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by angela_k_1957
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2024 -
Chevrolet of Everett responded
It's wonderful to hear that you've had the same representative for six years and that they excel in their role. Building long-lasting relationships with our customers and providing excellent service is a priority for us. If you ever have more needs or questions in the future, please know that your dedicated representative is here to assist you. Thank you for your continued support and loyalty to Chevrolet of Everett!
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10 yrs, 6 mos
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