"Great Team at Riverhead Toyota"
- Rachel Neff
Don't go anywhere else to buy your Toyota! Riverhead Toyota is the best!!!! Dan Gladd, my salesman, was fantastic!!!! He was personable, professional, honest and a pleasure to work with. Moreover, Dan did not pressure me to make a quick sale. This was mutually beneficial. I love my Rav 4 and am a happy customer. Dan sold a vehicle and created a customer for life.
Although Dan deserves the most credit for ensuring that I was a happy customer, EVERYONE at Riverhead Toyota was great!!! The women who greeted me when I walked into the dealership were welcoming, friendly and professional. Ali pinch hit for Dan when I picked up my SUV. Like Dan, Ali provided me with excellent customer service. Others stepped up to the plate as well. My 2012 Certified Rav 4 looked brand new when I picked it up. Great job prep team !!!!
"Amazing experience! "
Dan Gladd was a wonderful salesman. So helpful, knowledgeable, personable and a pure joy to work with on finding the RAV4 I wanted. I would recommend Dan and Riverhead Toyota to everyone!!
Other Employees Tagged:
"Best Car Dealership Experience Ever!"
- Happy Buyer
After so many bad experiences elsewhere, I always get a queasy feeling when going into a car dealership. I was looking at a late model used car, and I was on guard for all the tactics I've seen in the past. Dan was definitely not the bad stereotype of the car salesperson. He was polite, candid and just a regular guy. Absolutely everything was above board. He even told me they couldn't do better on financing than the rate I found elsewhere. Throughout the process, there were no tricks or bait-and-switches. They did offer me an extended warranty, but they took no for an answer. In short, not only would I buy from Riverhead Toyota again (I live in Queens), but I am already recommending them to my co-workers.
- Casey Brandt
This is the second Toyota I purchased from Riverhead Toyota both from Dan Gladd, both great experiences. Dan worked with me to make sure the I ended up with the right truck, no haggling involved. Dan's manager Craig and Peter in finance were also very helpful. Couldn't have gone better.
As always experience was smooth, comfortable and fast. Dan and finance rep did a great job. Dan was kind enough to hold my car an a handshake and had it ready when I got there. Smooth as always
"Used car purchase"
Our sales person, Danny Gladd, was courteous, helpful and always available with any of our questions or concerns. Made purchasing a car very easy. He went above and beyond.
"Jay Scholl and Dan Gladd are Amazing"
My wife and I have been looking for a new vehicle to accomodate our growing family. My initial visit to the dealership gave me an opportunity to work with Dan Gladd in Mid-November as I was considering pre-owned. He allowed me to test drive about 6 different vehicles and provided me with all the information as possible when it came to the inventory I was looking and wasn't pushy and completely understood our scenario given that financing a pre-owned car would not work out as originally planned. Despite working on the used inventory he was more than happy to get information on leases for new inventory for me to take home and review. Fast Forward to black friday, My wife and my inlaws went to look at the potential of leasing a new Sienna. Dan was not in and we were reffered to Jay Scholl. Jay was very easy to work with - he was patient and was able to answer every question we had, and was completely transparent with the numbers and was willing to go above and beyond to accomodate us given that we were out of state customers. At the end of the day, we decided to procure the car from a local dealership because it was convenient from a distance and licensing of the car perspective. As a result of our positve experience, when our inlaws are in the market for a new or pre-owned car, they are going to head to toyota of riverhead and if we ever decided to move to Long Island and buy another car - Riverhead Toyota and Dan and Jay will be the ones I work with.
"I'm just gLadd "
I m a tough customer , that day I was sold b4 I've met Dan gladd . I knew I was not leabing the dealer without a vehicle , even if had to buy it cash. Then I got to the dealer met Dan gladd he made the process so much easier on me. I'm not going to lie to you about such a great deal I got , this is not the point here .. to me the BS part of the process is what I despise about dealer ship . But when he cut through all that garbage . I actally stop him and ask for the garbage .. he said nope that's all .. then I said wow where the xxxx is thid dealer been all my life.. I tell you right now I'm gladd to have met Mr Dan Gladd...
"Great Deal! Excellent service!."
- Ben n Sue
I was very pleased with Our purchase. Our sales Rep. Dan Gladd went out of his way to satisfy us. Made buying a great experience with no pressure at all.
- Jeff from East Hampton
Dan, Chris, Matt were very easy to work with. I felt in control of the deal the whole time and never felt pushed to purchase. I would recommend this dealership to everyone RH Toyota is light years ahead in customer service, product knowledge and commitment to their customers. They get it.