Dan Hicks | Page 10

Expected more I’ve purchased new Toyota vehicles from several other central Kentucky dealers and, quite frankly, had heard the experience at Frankfort Toyota was sp I’ve purchased new Toyota vehicles from several other central Kentucky dealers and, quite frankly, had heard the experience at Frankfort Toyota was special. While I had a decent purchase experience, I was expecting to be wowed. I guess my expectations were set too high. It wasn’t much different than buying in Lexington and ended up costing me several hundred more dollars to go to Frankfort (even though I live in Lexington). The sales staff was nice, but not overwhelmingly so. They did find my vehicle at another dealer and went to get it. Service after the purchase has been limited at best. I asked to be called back on at least one occasion and have not heard from anyone. I would make the drive to Frankfort to have my Toyota serviced but not if it’s the same run of the mill experience I can get just five miles from my home. More

Print

New Toyota Highlander experience What an experience..!! Dan new exactly what we look for in a vehicle. He gave us some guidance of the various values of the cars and what we might be What an experience..!! Dan new exactly what we look for in a vehicle. He gave us some guidance of the various values of the cars and what we might be looking for. He than introduced us to Jordan who took it from there. He was move than willing to let us check out various autos and their options. Jordan was very attentive to what we might be looking for and help us in every way possible. We made the drive from Bardstown to this dealership. Over all the trip was worth it. Thank you and even those I can’t remember. More

Print

We love our. Sienna We were looking for a mini van and narrowed our choices to new or used Toyota Siennas or Honda Odyssays. We went to several dealers looking at all th We were looking for a mini van and narrowed our choices to new or used Toyota Siennas or Honda Odyssays. We went to several dealers looking at all the options, we chose the Sienna based in value, dependabllity and design. We originally drove 30 miles to Frankfort to look at Hondas but ended up at Toyota of Frankfort. Zach,, Dan and everyone we worked with were wonderful and knowlledgeable. More

Print

Zach “the van man” jones was great to work with. Dan Hicks and Zach “the van man” jones were wonderful to work with. Dana in finance was NOT friendly and if it weren’t for Zach and dan, we wouldn’t h Dan Hicks and Zach “the van man” jones were wonderful to work with. Dana in finance was NOT friendly and if it weren’t for Zach and dan, we wouldn’t have been buying a car there. More

Print

Painless and without hassle I went in and clearly stated my intentions and price. They did the best they could to accommodate me. No pressure and lots of patience. I have a deale I went in and clearly stated my intentions and price. They did the best they could to accommodate me. No pressure and lots of patience. I have a dealer for as long as the government will let me drive. More

Print

Great place to buy a car and get it serviced The service area is clean and very professional. They have an attractive and nice waiting area. Televised big board indicates where your vehicle is The service area is clean and very professional. They have an attractive and nice waiting area. Televised big board indicates where your vehicle is in the process. More

Print

Awesome Place You couldn’t ask for any better sales experts! If you are looking to buy a new or used vehicle then look here first! They have a lot of beautiful veh You couldn’t ask for any better sales experts! If you are looking to buy a new or used vehicle then look here first! They have a lot of beautiful vehicles to choose from at a really great price! David was very kind and just seemed as though he had known us forever. This is my first brand new car that I have purchased and if I decide to trade or sell my car in a few years I will definitely come back here. More

Print

Great experience My husband and I have both bought vehicles here. Our experience has been great. Also want to commend Beth in the service department. Her helpfulness a My husband and I have both bought vehicles here. Our experience has been great. Also want to commend Beth in the service department. Her helpfulness and knowledge have made our service appointments enjoyable. We feel assured that our vehicles are well maintained and road worthy. Would recommend dealership and service department to anyone looking for a vehicle. More

Print

Purchase of 2018 4runner Everyone at this dealership was extremely friendly and helpful. Probably one of the promptest deals I have made. I loved how easy the process of leasi Everyone at this dealership was extremely friendly and helpful. Probably one of the promptest deals I have made. I loved how easy the process of leasing my new vehicle was through them. I am proud to be part of the Toyota family with them. I work for Toyota Motor Mfg in Ky and will definitely refer to them in the market. More

Print

Awesome I went there to trade for new camry. Hassle free environment. Great offer on trade. Sales associates very friendly and knowledgeable. Cant beat th I went there to trade for new camry. Hassle free environment. Great offer on trade. Sales associates very friendly and knowledgeable. Cant beat their prices on new inventory. More

Print