"Best Customer Service One Could Hope For!!"
I can't say enough wonderful things about this dealership! After my 79 year old mother had a very poor experience at another Toyota Dealership, I had my husband call Clint Bowyer Autoplex. He talked to Seth Hively on the phone. Seth was very respectful a listened to all that my husband had to say about my Mother's bad past experience and what she was looking for. Seth said that he would take the information he was given and speak to the General Manager, Steve Vaughn and get back with us with the best possible price.(Keep in mind we were calling from Wyoming and they are in Kansas.) When he called back he blew us away by beating all the other dealers we had spoke with on the phone. My husband ended up speaking with Steve Vaughn to seal the deal over the phone. When my Mother picked up her new 2017 Rav4, they treated her like a Queen!! There was no high pressured sales pitch for additional things. Yes, they did offer her things, but they were respectful and understood when she said no. Dan Hoang was extremely patient and spent much time with my Mother, Jan Bobek, by going over all the features of the car. She truly appreciated all of his kindness. To wrap the deal up Steve Vaughn gave my Mother a box of chocolates for the road. To say thank you to these wonderful men doesn't seem like enough, but thank you for treating my Mother like you would want someone to treat your own Mother. God Bless You All!!
"Dan the Man Hoang "
Had a very good experience with everyone that helped me, Dan is by far one of the nicest people I've ever met. They spent half a day tracking down what I wanted and got the vehicle to quickly.
"Great customer service!"
- jp design
Our 5th Toyota purchase from Clint Bowyer Autoplex. Thanks Steve Vaughn, Brandon Kahn and Dan Hoang for another stress-free buying experience. You are the best.
- prius 3
Purchased our 3rd Prius from this dealership. Mainly dealt with Dan Hoang, having had good experience with him in the past. He is knowledgeable about the vehicle and thoroughly and patiently explains the features of the car. Also dealt with Steve and Jason, they also were helpful, and Jason explained the paperwork readily. Always enjoy working with this company.
Leased a new Tacoma from Toyota and have loved it so far. This is my second experience working with Dan and each time has been a pleasure. Very professional.
Other Employees Tagged:
My husband and I are "veteran" Toyota customers-this, our FIRSTexperience with Clint Bowyer Auto,
was exemplary!! Just purchased our eighth new Toyota..........had dealt always with another dealership whos' customer service after the sale left us less than satisfied. Dan Hoang was very friendly, accommodating and thorough-Steve Vaughn assisted in aiding us to get the vehicle we wanted so that it fit into our budget-and Jason Ralston in Finance was VERY helpful, going above and beyond to see that we got everything we needed and even assisted in obtaining refunds we were owed on our traded vehicle. Great first experience..........will not be the last!!
"Great car dealership!"
- Mary K
This is the second car I have purchased from Dan Hoang. He is the epitome of class and professionalism. Dan is not high pressure and gives the best car buying experience I have ever had. Dan is ultra-organized and there isn't a single detail he doesn't cover. Brandon Kahn came in on his day off to take care of the financial side of my new car purchase the day I picked it up. He handled the paperwork quickly and accurately. I used the service department for ALL of the service for 12 years with my previous Toyota SUV. There is absolutely no one better in the car service area than Mike Ross. Each and every time I came for service over those 12 years, Mike was courteous, professional and did everything possible to take care of my car servicing expertly and quickly. LOVE this dealership! Mary K
"great experience from beginning to end"
We have purchased several cars from dan. It is always a seamless and enjoyable experience. We would highly recommend this dealership! Today we bought a 2015 rav 4. best car yet!! We love it!!!!
"enjoyed buying my new Avalon "
We drive our cars a long time but since buying our first Toyot, we have not bought another brand and we always return to Dan. He makes us feel like a friend not just at the time of sale but throughout the year and we feel we can rely on him with his knowledge of the car and return with any questions. Jason also guided us through and explained the various aspects of the business end of things. We didn't deal with Mike during the purchase but know we can also rely on excellent service from him when needed. Rod also helped us with information when we returned from a test drive and Dan was busy with another customer.
"GREAT - COMFORTABLE - COMING HOME EXPERIENCE"
We have purchased cars/truck from this dealership in the past. Everyone was beyond accommodating. We especially felt comfortable dealing with Dan again. He covers every detail and made us feel like we were "coming home" to get help with our purchase. We never experience anyone in a hurry - they all take the time to concentrate on you - the only customer. It is a great team effort.