Dan Jigalov
Dan Jigalov at Audi Hoffman Estates

Dan Jigalov | Page 18

Sales Manager

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.7
357 Reviews
4.7

357 Reviews

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357 Reviews of Dan Jigalov

December 09, 2020

Dealership Rating
Employee Rating

Excellent no hassle experience with a very courteous team, each and every one I came in contact with. This is my second purchase in a year with Audi Hoffman Estates and always great More

by m.f.daniels
Recommend Dealer
Yes

Other Employees Tagged: Isabela Tanase

December 09, 2020

Dealership Rating
Employee Rating

outstanding customer service and insight to product customers needs. friendly and positive enjoyed the experience and would recommend others to come and visit with the tw More

by anna.beslin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr. , Mike Torelli

December 07, 2020

Dealership Rating
Employee Rating

Everything went perfect! Car was ready as well as courtesy car and everything went as planned. Great service and friendly helpful people. All was good. More

by sbarnett11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Colles, Rick Kelstrom, Ted McConnell, Jacek Rudzinski, Mike Torelli

October 07, 2020

Dealership Rating
Employee Rating

My sales person Isabela Tanase was helpful and not pushy. The vibe in the sales area was relaxed and warm. I know that I can get help from her in the guy. More

by MEGMYALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isabela Tanase

September 12, 2020

Dealership Rating
Employee Rating

First time visiting the place for service. So far good experience, expect they do the car wash when I went to pick it up. THX More

by AKBAR36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr. , Ted McConnell

August 28, 2020

Dealership Rating

I had a phenomenal experience with your dealership. Mike Macedon was absolutely fantastic and took very good care of me. He was extremely helpful and made the process seamless. More

by JNIMESHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Macedon

August 27, 2020

Dealership Rating

The Jeep we wanted to test drive wasn't even done being detailed when we requested a test drive. Isabela communicated great with us and made sure we were the first ones to test drive it. We loved it and bo More

by TODD AND KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isabela Tanase

August 27, 2020

Dealership Rating
Employee Rating

I don't have twenty five word i almost decided to not do the survey. If you ask me to do another one I wont More

by TESGUARD-LOOKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brunson

August 21, 2020

Dealership Rating
Employee Rating

I came in looking to buy a used Audi, and Valentina found a way to get me into a new Audi with the color and features I wanted. She is a great and efficient sales person. The dealership also offered a no h More

by 18Meters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentina Maciunas

August 19, 2020

Dealership Rating
Employee Rating

Worst experience Iv had with a dealership. As a vehicle buyer that purchases vehicles every two years or less, Iv gone through the process and bought many vehicles from different dealerships and platforms. More

by Chris.Lotzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Yusko , Isabela Tanase

Aug 19, 2020

Audi Hoffman Estates responded

Yes Chris, sorry about the disservice. We sell vehicles on a first come first serve basis. We don't hold vehicles for anyone whether you are local or not. I know you inquired about a used Jeep and planned to drive to visit in the coming days. However, we didn't agree to terms on your trade value, so I don't understand how you thought you had a deal on this vehicle. These policies exist to keep a fair opportunity for any customer to purchase a vehicle. This isn't poor customer experience, it's a missed opportunity. Good luck in your future purchases.

Aug 20, 2020

Chris.Lotzer responded

I have a signed retail order form from the dealership. So not sure how that doesn’t count for a deal...? If I could post the signed form on here, I would!!

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