Dan Lentz | Page 7

Curbside Purchase Tom Slawson knew I was looking for a truck and brought a truck home for me to look at and test drive. He had the right features but the color wasn't j Tom Slawson knew I was looking for a truck and brought a truck home for me to look at and test drive. He had the right features but the color wasn't just right. Tom found the right color truck with all the features I wanted/needed and we completed the deal at home. This was my BEST buying experience ever. The follow on with Dan was timed perfectly. I want to say a special Thanks to Tom Slawson and Dan along with everyone else that made this deal happen. More

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New vehicle purchase Had a great experience with Palmetto Ford, went to 2 other dealerships both of them Ford and they do not compare to Palmetto at all. Brandon Fleetwo Had a great experience with Palmetto Ford, went to 2 other dealerships both of them Ford and they do not compare to Palmetto at all. Brandon Fleetwood and Dan Lentz answered all my questions via phone and Dan Lentz met me at the dealership when I arrived. Dan turned me over to Larry White in sales who took his time with me and was very friendly. Larry was exceptional at helping me make my decision. Between the rest of the Palmetto staff everyone was very friendly and made for an enjoyable experience. Unlike the other dealerships I visited I was truly amazed at how Palmetto Ford wants your business, I have now purchased two vehicles from Palmetto and will continue to go there in the future. More

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Awesome experience I had a great experience working with Tom Slawson. He didn't make me feel pressured and gave me the time to drive and look at the cars I was intereste I had a great experience working with Tom Slawson. He didn't make me feel pressured and gave me the time to drive and look at the cars I was interested which was between the Ford focus and fiesta. I fell in love with the fiesta and drove out with it and have enjoyed it since my purchase. I can't speak more highly of Tom and Dan, I will definitely be back and will highly recommend them to everyone. Thanks so much to both of you for such a great experience in purchasing my new car. More

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The pleasure and ease of buying a vehicle!!! I was looking to get a new truck, so I filled out a little info. On line and sent it to three local dealers. I heard back from Dan at Palmetto ford ri I was looking to get a new truck, so I filled out a little info. On line and sent it to three local dealers. I heard back from Dan at Palmetto ford right away asking more questions into exactly the truck I was looking for. I did hear back from one of the other dealers later that day also and have yet to hear back from the third dealer. I talked to Dan and he was able to find the one I was asking about, even though he didn't have it on his lot he said it wasn't a problem to get it in. I got busy and put my search off for a few days and I still received emails from Dan letting me know that he was there to help me when I was ready. I went to the other dealer that I heard back from and was being pushed into buying what they had on their lot and not exactly what I wanted. I told that dealer exactly what I wanted and asked him to locate it for me, still haven't heard back from him. So I finally went down to Palmetto ford and when I walked in a guy named Kelvin asked if I needed help, told I was here to see Dan. Kelvin walked me to Dans office and we started going over all the options and colors that I wanted. Dan turned me over to Kelvin and he walked the lot going over all of the options and features I asked about. We found one that fit every thing I wanted and Kelvin got a price for me. He also brought Bruce in to talk to me and he cut to the chase and gave me a price. Told Kelvin I would think about it and left, wasn't any pressure or harassing phone calls once I left. I thought about it for a day and got back in touch with Kelvin and told him I wanted to do this. He had every thing taken care of and ready when I showed up to pick up the truck. Bruce and Dan both remembered who I was and both were very friendly when I came back. Dan went over in great detail on every feature my truck has and answered any questions I had. He explained the sync system very well and made me aware of things I didn't know it could do. My last three vehicles I had purchased from out of town but from now on all of my purchases will be with Palmetto ford. Every one at the dealership has gone above and beyond in me eyes and I would recommend them to any one looking for another vehicle or even services. More

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Sales and Sync Found the buying experience to be very professional. Salesman was extremely knowledgeable and went out of his way to feel comfortable. The Sync expert Found the buying experience to be very professional. Salesman was extremely knowledgeable and went out of his way to feel comfortable. The Sync expert made the car's technology seem easy. He explained everything and will follow up with is to ensure our satisfaction More

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Everyone was very friendly and helpful in answering our questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the vehicles and made the whole experience easy and comfortable. Glad we went to Palmetto Ford for our Lincoln purchase. More

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Progression of the price negotiations was carried out with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. More

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EVERYONE was amazing! I felt like part of the Palmetto Ford family. I was treated kindly and the team helped me make the experience enjoyable! Fun too! Everyone I saw there was smiling and happy…..and Ford family. I was treated kindly and the team helped me make the experience enjoyable! Fun too! Everyone I saw there was smiling and happy…..and that made me happy! I would recommend Palmetto to everyone I know! My family (The Bell's) LOVES them too! We are all happy and pleased with the Palmetto Team! More

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I recently bought a 2014 Mustang V6 Premium. My whole experience from start to finish was enjoyable, I knew right away that I was in good, trustworthy hands. I started researching online and had a good experience from start to finish was enjoyable, I knew right away that I was in good, trustworthy hands. I started researching online and had a good idea of what I was looking for so decided to call Palmetto Ford, where I had bought my original Mustang in 1994. I spoke with Dan Lentz who impressed me from the get go - he was warm & friendly as well as professional, he established rapport right away & I felt that he sincerely cared abut finding me the car I wanted, it wasn't just a 'sale' - he certainly is an asset to Palmetto Ford! He spent time searching inventory throughout the South East and came up with the perfect car. Dan went the further mile giving me all the options and price differences depending on my choices, showing a lot of patience and also being prompt in emailing me all the details. The price he quoted included matching another dealership coupon plus a further cash incentive, thank you Dan! I had initially requested a woman sales person, as I wanted to support women in business, so Dan then introduced me to Molly McFadden who immediately impressed me with her friendly, warm professionalism. Molly took me for a test drive and was most helpful in pointing out all the 'bells and whistles' - the 2014 Mustang is certainly quite a car! I really enjoyed working with Molly, she was most supportive and understanding about my concern for my 1994 Mustang buddy that I was trading and assured me that she wouldn't go off to the 'chop shop!' Molly negotiated the final sale, I never felt 'pressured' in any way and I was pleased with the finalized deal which I thought was very fair, thank you Molly! At all times there was an atmosphere of helpful, friendly yet professional service. I also enjoyed working with Ron Austin who took care of all the paperwork, he too was so helpful and prompt in finalizing all the legal details. Overall I can certainly recommend Palmetto Ford, it has the sincere, friendly and trustworthy service of a family business with a high standard of professionalism. I was very impressed with Dan and Molly and Ron, their attention to detail and warm professionalism made all the difference to my experience - 5*****! Thank you all! And I love my new Mustang, she is a silver beauty and a joy to drive! Sincerely, wlallison More

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Throughout the entire process, every person at Palmetto Ford was informative, but never pressured or rushed me into making any decisions. I will recommend Kelvin & Dan to any one who is looking to purchase Ford was informative, but never pressured or rushed me into making any decisions. I will recommend Kelvin & Dan to any one who is looking to purchase a vehicle. More

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