Dan Lentz | Page 6

Fast internet quote, in and out in less than 2 hours. Professionals provided a detailed quote by e-mail and I was in and out with a new 2016 Ford Explorer Platinum in under two hours including trade in an Professionals provided a detailed quote by e-mail and I was in and out with a new 2016 Ford Explorer Platinum in under two hours including trade in and financials. No heavy handed or under handed sales pitches. Dealers customer service rep quickly tailored the vehicles electronics to our cell phones and preferences as well as very great information on rear hatch height adjustment to prevent hatch damage in a garage. Excellent service from start to finish. Dealer installed options all installed correctly. I traveled from Columbia to Charleston as this dealer had the vehicle and price that I wanted. More

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Got back into an SUV at a reasonable price Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was grea Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was great and went the extra mile even following me home so my wife could see the car at rush hour. Manly Eubanks, owner, came out to meet me at closing on a very busy day. Car was clean and full of gas and a 172 point inspection as a CPO car. Will work with them again. More

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New Car Purchase This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insu This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insure we got the best deal available. When I went to the dealership I had no idea what type vehicle I wanted, but Kelvin walked me through options and I was through in less than an hour with the purchase of a new Ford Focus Hatchback, which fit my needs perfectly. Danny Lentz synched my cell phone and explained all the options on the vehicle. Mike Kalinowski processed the paperwork and we completed the sale. This was a good experience. More

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New Car pruchase My entire experience from the time I entered the dealership until the purchase of my new car on 05 26 2015 was professionally handled. Tom Sla My entire experience from the time I entered the dealership until the purchase of my new car on 05 26 2015 was professionally handled. Tom Slawson was knowledgeable, accommodating, showed the experience that I needed in order to make my decision and was not pushy, which was so pleasant. I would highly recommend him and Palmetto Ford to anyone. Keep up the good work. More

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Best Dealership Ever! Kelvin Ruffin sold us our MKZ 2 1/2 yrs ago. Because of Kelvin Ruffin's and Dan Lentz's expertise and the service we received with our MKZ, it was a Kelvin Ruffin sold us our MKZ 2 1/2 yrs ago. Because of Kelvin Ruffin's and Dan Lentz's expertise and the service we received with our MKZ, it was a given we would return to Palmetto Ford to purchase our MKC! Will recommend without hesitation! Thanks Kelvin and Dan, you are the best! More

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SUPERFANTASTIC I went into Palmetto Ford Lincoln, expecting to leave out hearing the usual rejection line that i have been hearing for the past three years of me t I went into Palmetto Ford Lincoln, expecting to leave out hearing the usual rejection line that i have been hearing for the past three years of me trying to trade my car in. But this was not the case here at Palmetto Ford Lincoln. Thanks to Mr. Kelvin Ruffin i not only left with a different automobile it was a brand new car with a rebate and unbelievable rates. I would do it all over again if i had to and i reccommend them to everyone. Lakeisa Boyd More

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Warm, caring sales We received the most caring, interested service without pressure. Our sales person Kelvin Ruffin was organized, informed and transparent about every a We received the most caring, interested service without pressure. Our sales person Kelvin Ruffin was organized, informed and transparent about every aspect of our lease process. I highly recommend speaking with him for any lease or purchase of a vehicle. More

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Most efficient car buying experience My intentions was to purchase a new vehicle, but I was impressed with the team's ability to get me through the process with sense of urgency without p My intentions was to purchase a new vehicle, but I was impressed with the team's ability to get me through the process with sense of urgency without pressuring me. I noticed the excellent team dynamics at Palmetto Ford which contribute to a great customer experience for me. I'm very happy with my new Lincoln and I'm looking forward to doing business with this dealership in the near future. More

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Excellent Service Kelvin Ruffin was really nice to me and my parents. He helped me find a car that was safe, looked cool, and affordable. Kelvin Ruffin gave us an oppor Kelvin Ruffin was really nice to me and my parents. He helped me find a car that was safe, looked cool, and affordable. Kelvin Ruffin gave us an opportunity to look around and check out the cars without feeling harassed. Kelvin Ruffin was friendly, helpful, and straightforward. He talked to my parents and seemed real knowledgeable about the different cars. I appreciate that he put my parents at ease and explained the benefits of the car I chose. Mike, the finance guy, was real cool and fast. I thought we would be at Ford all night but I was wrong. The sale and paperwork went by so fast and I was shocked. Also, the guy that helped me set up my bluetooth was real cool and professional. This was the biggest purchase for me and it made me feel good to share this special day with my parents. I was happy to have Kelvin Ruffin as my salesperson because he made my buying experience smooth and fun. My 2015 Ford Fusion is the best. I am very happy and can't stop bragging about my sweet ride. More

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New Escape --Happy Experience A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was frien A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was friendly and professional and not pushy. I would definitely recommend to friends. More

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