Dan Machu | Page 2

We bought our first Subaru from McLaughlin Subaru and had a fantastic experience! Dan Machu is the man to see when you want a salesman who cares about his clients and their satisfaction. Very satisified cu a fantastic experience! Dan Machu is the man to see when you want a salesman who cares about his clients and their satisfaction. Very satisified customer!! More

Report | Print

Dan was awesome to work with! No pressure! Fair deal!! Very friendly!! Would definitely recommend him!! It was well worth the 3 hour drive from Madison Wisconsin!! Lou and J No pressure! Fair deal!! Very friendly!! Would definitely recommend him!! It was well worth the 3 hour drive from Madison Wisconsin!! Lou and Joanette did such a GREAT job with the paperwork! The DMV Clerk said she has never had the paperwork correct, until this one, for an out of state purchase. Thanks to everyone!! More

Report | Print

We had a great buying experience at McLaughlin Subaru in Moline, IL. Dan Machu was welcoming and attentive. He gave us valuable information and insights into our new Outback. He also know his American Pr Moline, IL. Dan Machu was welcoming and attentive. He gave us valuable information and insights into our new Outback. He also know his American Presidents :)! Mike Morales was great working with us on the financial paperwork. These fellas were so personable and they made us feel comfortable about doing business with them. I would highly recommend this dealership to all. More

Report | Print

Staff makes you feel cared for and valued. Want you to get a car that is actually going to work for you, your family, and your budget. get a car that is actually going to work for you, your family, and your budget. More

Report | Print

There needs to be more of Dan in the world. Personable Professional Knowledgeable and gets the deal done quick and easy, McLaughlin is our dealership going forward! Professional Knowledgeable and gets the deal done quick and easy, McLaughlin is our dealership going forward! More

Report | Print

Couldn't have had a better service. Dan worked with me and my budget and also went above and beyond to get me into the car I was looking for. There were no unanswered questions. 10/10 would recommend Dan and my budget and also went above and beyond to get me into the car I was looking for. There were no unanswered questions. 10/10 would recommend Dan and the dealership. More

Report | Print

Salesman, Dan the best, however, Lou in finance not Can’t say enough good things about Dan Machu, the salesman who took time to explain everything about the Outback and told me to come back or call with Can’t say enough good things about Dan Machu, the salesman who took time to explain everything about the Outback and told me to come back or call with any questions I may have. The person, Lou, I dealt with for the closing was insulting to say the least. When I declined the extended warranty, he implied that if I didn’t buy it, the SUV wouldn’t last long, and forced me to listen to the whole sales pitch before I could finish the transaction. A pretty poor representation of the product being sold. When I declined the warranty with past F&I at other dealerships, they respected my answer and finished the process. I wonder if he would have treated me that way if my husband would have been present. I would not hesitate to recommend Dan as a salesman, and I assume the rest of the organization is also excellent, except the person mentioned. More

Report | Print

Never Again Once the deal is made and the car goes off the lot, all promises are broken. Do not trust them when they say anything. And if they tell you the tires Once the deal is made and the car goes off the lot, all promises are broken. Do not trust them when they say anything. And if they tell you the tires are new on a used car, they probably were just retreaded. More

Report | Print

Great experience with dealer. Turned in my 2016 for a 2019 (used forester), Dan was a great person to work with, straight forward, and explains everything. would go back or recomme Turned in my 2016 for a 2019 (used forester), Dan was a great person to work with, straight forward, and explains everything. would go back or recommend to everyone More

Report | Print

Not impressive customer service Unfortunately, I did not have positive customer service at all! I drove from out of state to purchase a specific vehicle from McLaughlin, due to a rec Unfortunately, I did not have positive customer service at all! I drove from out of state to purchase a specific vehicle from McLaughlin, due to a recent accident where my car was totaled. The salesman told me on the phone the day prior to my trip I could finance a loan with McLaughlin. When I received my check from the insurance company the following week, then I could refinance the loan, since I was paying 50% cash for the car. Upon my arrival the next day to buy the vehicle, the finance person I interacted with made it clear he did not want to do the loan due to the amount of paperwork on my end and his end and this would not be a good impression for his lenders. He had me call my bank in Iowa to see if they would do the loan. It was Friday afternoon at 3pm, so the banker said this was not possible because they would need my signature. *I left without a vehicle and put a $500 deposit down to come back the following week to purchase the car. My $500 check was cashed within two business days at my bank. When I returned to McLaughlin the following week to ask for the refundable $500 deposit check I was told I would receive it in the mail a few days later. It took a little over two weeks to get the $500 in the mail. Honestly, my experience all around was not good and it made things very stressful when I had just recently been in a bad accident that totaled my other car. More

Report | Print