Dan McCann | Page 14

Warranty work Thanks to Jonathan for his kind and efficient handling of my situation. He was the bright spot.I had a catalytic converter replaced after a lengthy ba Thanks to Jonathan for his kind and efficient handling of my situation. He was the bright spot.I had a catalytic converter replaced after a lengthy back & forth with the service department being reluctant to do the covered work. I drove the car for more than 6 months with a check engine light on. They finally scheduled the replacement, but called during it to say I needed other work totaling more than $1000. Due to previous experience with this service dept., I didn’t trust this information and will check with my mechanic. So the three stars are for Jonathan. He deserves more, but then you may not read my comments if you saw 5. More

by pgnjfn Verified Customer Verified Customer

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Positive Experience Friendly staff who were great to work with. Great atmosphere. Everything went smoothly from beginning to end with the purchase of my new Buick LaCross Friendly staff who were great to work with. Great atmosphere. Everything went smoothly from beginning to end with the purchase of my new Buick LaCrosse. I selected GMC below because Buick wasn't listed. More

by DIANEDZ Verified Customer Verified Customer

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Purchase of first Cadillac My salesman was Evan. I can’t say enough superlatives about him. He explained everything about the car, the service and the sales process. He has a gr My salesman was Evan. I can’t say enough superlatives about him. He explained everything about the car, the service and the sales process. He has a great personality, stayed calm and relaxed, very professional in his demeanor. He is the type of sales person most would prefer to deal with and a valuable asset to Scranton. Also Dan McCann did a great job familiarizing me with all the technical aspects of the car. More

by SPCOM29 Verified Customer Verified Customer

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Great service and knowledge The entire team was very accommodating and they all provided excellent service and were all very knowledgeable about their vehicles. I look forward to The entire team was very accommodating and they all provided excellent service and were all very knowledgeable about their vehicles. I look forward to a long-term relationship with this dealership. More

by SYNER.CHRI Verified Customer Verified Customer

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A++ rating for the entire sales team and Chris in Finance! Robert Navin in sales is awesome...Veterans Liason for vets ... easy to see why...professional and he cares. Special Thanks to Dan, Chris and Liz! Robert Navin in sales is awesome...Veterans Liason for vets ... easy to see why...professional and he cares. Special Thanks to Dan, Chris and Liz! More

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Awesome service Unreal customer service. Customers matter at Scranton. Been buying from them since 1984 Would not go anywhere else. Would recommend them to anyone i Unreal customer service. Customers matter at Scranton. Been buying from them since 1984 Would not go anywhere else. Would recommend them to anyone interested in a Cadillac or GMC More

by Febllc Verified Customer Verified Customer

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rude seller Would not recommend this dealer because of this seller. Even though he mentioned he was married to a foreigner, when I spoke another language he made Would not recommend this dealer because of this seller. Even though he mentioned he was married to a foreigner, when I spoke another language he made rude remarks. Rude, uncultured and very frustrating individual. RUINED my purchasing experience. They also left my car without any transmission oil. More

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No hassle purchasing experience Working with Bob Navin was very easy. I am 90 minutes from this dealer but found a 2018 leftover with the features I needed there. Bob was very inform Working with Bob Navin was very easy. I am 90 minutes from this dealer but found a 2018 leftover with the features I needed there. Bob was very informative on the phone and I drove up the next day to look at it not thinking I could complete the purchase in one day so didn’t have everything with me I should have. Liked the truck and they improved on the previous trade in quote I had received. They made it happen so I could drive the truck home saving me another 3 hour round trip. While Bob cleaned my junk out of my old car, Dan gave me the run down on how the features worked and set up the technology. very happy! More

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Great customer service Scranton gave me a good price for my trade and a good price on my new vehicle. Very happy. There was an issue with the website on price of vehicle. Sc Scranton gave me a good price for my trade and a good price on my new vehicle. Very happy. There was an issue with the website on price of vehicle. Scranton was great at fixing the issue and making me a great deal. More

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Professionally comfortable experience. The folks at Scranton Cadillac Buick GMC were professional and welcoming. We have been looking for a Cadillac on and off for about two years. The valu The folks at Scranton Cadillac Buick GMC were professional and welcoming. We have been looking for a Cadillac on and off for about two years. The value we received was unmatched verses the other dealerships we shopped at. Our salesman James showed us the car, he did not come across as trying to sell us the car. We have walked out of dealerships that try and hard sell. We live around an hour away from the dealership and want to come back to have our car serviced there. Rocky, James, Dan and John are good folks! More

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