Dan Obrien | Page 9

High Pressure and Lies My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that it was too late to back out of the deal, I took it up with the sales manager, dealer manager and the owner. All of whom were unapologetic and insulting. I have been consistently lied to fed empty promises with absolutely no resolutions offered. More

by COFFEYTURNER Verified Customer Verified Customer

Report | Print

Outstanding Experience This was the best car buying experience that I have ever had. I was in and out of the dealership within an hour and left feeling great about the cost This was the best car buying experience that I have ever had. I was in and out of the dealership within an hour and left feeling great about the cost and about my vehicle. Hands down the best in town. More

by dcontestato Verified Customer Verified Customer

Report | Print

Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it cost 130.00. The highest I have ever paid at a dealership. I probably will not bring it back to corteese More

by margaretdebrock Verified Customer Verified Customer

Report | Print

Great Experience at Cortese! My experience of recently buying a Jeep Wrangler at Cortese was great! They have tons of vehicles to look at and test drive. I worked with Dylan Scor My experience of recently buying a Jeep Wrangler at Cortese was great! They have tons of vehicles to look at and test drive. I worked with Dylan Scorsone, Dan O’Brien, and Dave Hilner. These guys were friendly and efficient, answered all of my questions, and created an easy experience with no pressure. I would definitely recommend Cortese as well as Dylan, Dan, and Dave to anyone! I am very happy with my Jeep as well as my experience at Cortese! More

Report | Print

Great Experience Dan O'Brien and Anna Morretti always take great care of me. This is the 3rd car I have bought from Cortese and do not anticipate ever going to another Dan O'Brien and Anna Morretti always take great care of me. This is the 3rd car I have bought from Cortese and do not anticipate ever going to another dealership. 5 stars all around. More

by dcortina2 Verified Customer Verified Customer

Report | Print

Durango factory recall. Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the bes Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the best service as usual. More

by jgill2 Verified Customer Verified Customer

Report | Print

A Pleasure To Do Business With. This is the 4th Truck I have purchased from this dealership. Professional staff from sales to service. Best Ram dealership in Rochester NY. Always a This is the 4th Truck I have purchased from this dealership. Professional staff from sales to service. Best Ram dealership in Rochester NY. Always a pleasure to do business with Cortese. More

by robertwpalmer Verified Customer Verified Customer

Report | Print

Friendly, Knowledgeable, Ease of the Deal Everyone I dealt with was friendly, patient and extremely knowledgeable. Samantha did a wonderful job of showing me the specs I was looking for and e Everyone I dealt with was friendly, patient and extremely knowledgeable. Samantha did a wonderful job of showing me the specs I was looking for and explaining the whole process. Dan was very responsive and helped me get the car I wanted while keeping the monthly payment where I was hoping. More

by ecregan80 Verified Customer Verified Customer

Report | Print

Couldn't fix a leaky tire I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to ro I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to rotate my tires at a cost of $25, with out my permission. I caught it and they took the charge off my bill. Tire is still losing ait. More

by calbert116 Verified Customer Verified Customer

Report | Print

New lease Everyone was great! John was energetic and very knowledgeable. My wife is happy with the vehicle. The vehicle was ready for pickup the next day. Everyone was great! John was energetic and very knowledgeable. My wife is happy with the vehicle. The vehicle was ready for pickup the next day. More

by loubag23 Verified Customer Verified Customer

Report | Print