29 Reviews of Dan Pagnotta
September 23, 2026
Sales rep Justin was very knowledgeable about the new Outback we purchased. Business office also did a terrific job with trade in, financing and extended warranty. This is 3rd Subaru we have purchased fr Outback we purchased. Business office also did a terrific job with trade in, financing and extended warranty. This is 3rd Subaru we have purchased from Brilliance and I would highly recommend your dealership. More
Other Employees Tagged: Justin
August 15, 2026
I purchased a certified pre-owned (CPO) Subaru from Ed Troike at Brilliance Subaru. Ed is very professional and patient. He took the time to explain the CPO warranty, arranged for me to take a thirty-min Troike at Brilliance Subaru. Ed is very professional and patient. He took the time to explain the CPO warranty, arranged for me to take a thirty-minute test, and there was never any "sales" pressure. More
Other Employees Tagged: Jim DaLuga, Ed Troike
August 04, 2026
Didn't get upsaled, all the staff was friendly and accommodating. Justin was the one to help me and I will continue to work with him. He was professional and timely and helped me get exactly what I wa accommodating. Justin was the one to help me and I will continue to work with him. He was professional and timely and helped me get exactly what I wanted at a very fair price. The dales manager was great as well. Very welcoming! More
Other Employees Tagged: Lisa Kilhefner, Phil Liang, Keith Johnson , Justin gesswein
March 05, 2026
Experience was great. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. More
Other Employees Tagged: Joe Gunther
March 01, 2026
As a well-prepared buyer, I did all of my prior research before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finall before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finally let my guard down after discovering the people at Brilliance Subaru. They are experienced in their fields, they own and drive Subarus, they are relaxed and confident since they know they are selling a proven, reliable product. More
Other Employees Tagged: Jim DaLuga , Richard Winchester
December 23, 2025
We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs, answered all of our questions, and followed up without being pushy. Dan P. in finance was fantastic. He carefully went over all of the paperwork, the bill of sale, and every financing option, including extended warranty and GAP insurance. He made the entire process clear and easy to understand. The sales managers, James K. and Joe G., were also excellent. They took the time to explain everything and made sure we felt comfortable throughout the entire experience. Everyone at the dealership was friendly and welcoming. The facility is very clean, offers great amenities, and is a family owned dealership. Overall, it was a smooth and comfortable car buying experience, and I would highly recommend them. More
Other Employees Tagged: Joe Gunther , James K., Jack G.
September 01, 2025
I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly. More
Other Employees Tagged: Keith Johnson
February 08, 2025
Friendly, helpful, and never pushy. Purchasing experience was exceptional. My salesman Keith went over the entire car showing me every button and what it did. Purchasing experience was exceptional. My salesman Keith went over the entire car showing me every button and what it did. More
Other Employees Tagged: Keith Johnson
October 25, 2024
Ed was wonderful! He was so pleasant to work with and no pressure at all. He was so pleasant to work with and no pressure at all. More
Other Employees Tagged: Jim DaLuga, Jason Ring, Ed Troike
October 22, 2024
My family and I have purchased 5 vehicles from this dealership. Experience was absolutely exceptional every time…. dealership. Experience was absolutely exceptional every time…. More
Other Employees Tagged: Jim DaLuga , Justin G

