Ed Troike
Ed Troike at Brilliance Subaru

Ed Troike

Sales & Leasing Associate

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
45 Reviews

Being in sales and marketing for over 40 years, my goal has always been to help others out. My goal here at Brilliance Subaru is a simple one, to make your purchase experience an extraordinary one! Give me a call at 847-452-7960 and I'll help you find the right vehicle at the right price for your budget. I also promise you a test drive like you've never had before! I hope to see you soon!!

5.0

45 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

10 yrs, 8 mos

Specialties & Trainings

Subaru Foundations Training Certified

Employee Video

45 Reviews of Ed Troike

March 27, 2024

Dealership Rating
Employee Rating

Very personable folks and quick thorough service. Al questions were answered i depth and courtiosly. More

by Bschwemler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Mennella

Apr 01, 2024

Brilliance Subaru responded

Bschwemler, Thank you very much for the 5 star review. We really appreciate the business and we look forward to seeing you next time. Jim DaLuga General Manager

August 04, 2023

Dealership Rating
Employee Rating

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. More

by Stormyboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2023

Brilliance Subaru responded

Stormyboy, Thank you very much for the 5 star review and wonderful feedback. I hope to see you down the road for service, enjoy the new car! Jim DaLuga General Manager

April 09, 2023

Dealership Rating
Employee Rating

Kim was awesome! ! Had two vehicles in fir routine service and she kept we undated on any issues. Got I and out in 3hrs tostada ( two vehicles). Fantastic!!! Bought b More

by dgonatas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2023

Brilliance Subaru responded

Thank you so much for the 5 star review and awesome feedback regarding your experience with Kim. We appreciate both the sales and service business! Jim DaLuga General Manager

November 25, 2022

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Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

October 28, 2022

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Employee Rating

Great sales staff - very friendly and no pressure to purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away More

by alec9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Keith Johnson

Oct 31, 2022

Brilliance Subaru responded

alec9, Thank you very much for the 5 star review and your feedback. We appreciate the business and hope to see you down the road for service. Jim DaLuga General Manager

September 22, 2022

Dealership Rating
Employee Rating

Easiest most pleasant buying experience we've ever had. Only dealer that wasn't charging $2k over MSRP. Ask for Ed Troike. We ordered a car and in the time it took to come the interest rates went up, but t More

by Lisaaah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Brilliance Subaru responded

Lisaaah, thank you very much for the 5 star review and your feedback regarding your purchase experience with Ed. I am happy that you had a great experience at Brilliance Subaru and we really appreciate the business. Jim DaLuga General Manager

September 19, 2022

Dealership Rating
Employee Rating

Recently I purchased a new Crosstrek at Brilliance Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the More

by sslowinske
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga

Sep 25, 2022

Brilliance Subaru responded

sslowinske, Thank you very much for the 5 star review and feedback. Ed Troike has been providing exceptional customer service since Brilliance Subaru opened in 2014. We really appreciate the business and hope to see you down the road for service. Jim DaLuga General Manager

August 08, 2022

Dealership Rating
Employee Rating

Had such a flawless transition into my new Crosstrek thanks to Brilliance Subaru! Ed Troike was absolutely fantastic to work with, not only by being up front with everything but also by explaining and More

by Moonlightervtg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and your feedback regarding Ed Troike. Ed has been providing fantastic customer service since we opened the dealership in 2014. Your business is much appreciated and we look forward to seeing you down the road for service. Jim DaLuga General Manager

July 29, 2022

Dealership Rating
Employee Rating

Our experience with Ed was great. He was thorough and down to earth throughout the entire process. A few other places we went to, we got that “sleazy” car salesman feeling from the re More

by Winthroplracette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and your comments regarding Ed Troike. Ed has provided outstanding customer service since we opened Brilliance Subaru in 2014. Enjoy your new Subaru and we will see you down the road for service. Jim DaLuga General Manager

June 03, 2022

Dealership Rating
Employee Rating

This is a dealership you can count on to always have your back. The staff is certain to make you and your automobile a priority and have you back on the road ASAP. Highly recommended! More

by lg49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Winchell

Jun 12, 2022

Brilliance Subaru responded

lg49, thank you for the 5 star review and vote of confidence in our Service Department. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

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