Dan Pope | Page 10

I’ve been very happy with my transition from a full sized Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated p Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated pick up time. 45 minutes late to be exact. Also, I was asked if I’d be interested in a courtesy wash of which I did not get.. also forgotten. But it did make me question the service departments ability to maintain a quality service. Love my truck but service does become a factor as part of the long term relations and the brand loyalty I’ll keep when it’s time to upgrade… again. This is my second new Toyota purchase.. Will there be more? That all falls on the service departments ability to earn my confidence. More

by mscootter1 Verified Customer Verified Customer

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I love St. Cloud Toyota! Great customer service, friendly staff. Very quick and efficient oil change and tire rotation. Cloud Toyota! Great customer service, friendly staff. Very quick and efficient oil change and tire rotation. More

by NADS934 Verified Customer Verified Customer

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Friendly, courteous staff. Always very professional and make sure they go over any problems, should there be any, with you. They make visits to Toyota enjoyable as possible. Always very professional and make sure they go over any problems, should there be any, with you. They make visits to Toyota enjoyable as possible. More

by Don Sherwood Verified Customer Verified Customer

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Amazing service! ! The people who work at St. Cloud Toyota are one of the best and make sure their customers are always happy! ! The people who work at St. Cloud Toyota are one of the best and make sure their customers are always happy! More

by ZUHURHASSAN11 Verified Customer Verified Customer

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St Cloud Toyota Service Dept is the best! They do a thorough checkup on my cars when they comes in for maintenance. I always feel confident that my vehicle is in good running condition whe They do a thorough checkup on my cars when they comes in for maintenance. I always feel confident that my vehicle is in good running condition when I drive away. They are trustworthy, and they do not do unnecessary repairs. In this visit, Dan Pope, service advisor, was helpful in answering my questions related to a service plan on my Avalon — he did some checking for me. He provided me with excellent customer service, and advice. He has also been very helpful in the past when I brought my older Camry in. This service Dept kept my old 1998 Camry “running like a champ.” All the staff are friendly with customers, and “go the extra mile” to provide the best customer experience. I have always been pleased with St. Cloud Toyota! Sharon Lee More

by SLEEMN Verified Customer Verified Customer

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I called 10 times to know about update in my vehicle which was on maintaineance but couldn't connect to agent Daniel Pope. Increase in rate for the same maintainenace that I did before. Afyer I told him which was on maintaineance but couldn't connect to agent Daniel Pope. Increase in rate for the same maintainenace that I did before. Afyer I told him he just decreased rate. More

by SAMEERRAWAL60 Verified Customer Verified Customer

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Have ALWAYS been very satisfied with service, finance, sales and ALL staff at St. Cloud Toyota . HATS off to everyone there from a grateful customer! sales and ALL staff at St. Cloud Toyota . HATS off to everyone there from a grateful customer! More

by JANIED.JD Verified Customer Verified Customer

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Service department runs so efficiently and personnel are so friendly and accommodating I love St Cloud Toyota so friendly and accommodating I love St Cloud Toyota More

by joanie2 Verified Customer Verified Customer

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The service department is the best. Each time I have had service done on my Highlander and Avalon the process was easy and the results were as expected. Thank you. Each time I have had service done on my Highlander and Avalon the process was easy and the results were as expected. Thank you. More

by Hermansonlonglake@gmail.com Verified Customer Verified Customer

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I had made arrangements for a ride back to work, I had to wait for a driver, three people asked me what time I needed to be picked up, I said 3:30 at 3:40 I called and asked if someone was coming. 10 minutes wait for a driver, three people asked me what time I needed to be picked up, I said 3:30 at 3:40 I called and asked if someone was coming. 10 minutes later they were there to pick me up. Other than that service was ok. More

by EDIEBRAY Verified Customer Verified Customer

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