Dan Pope | Page 12

One time Dan pope gave my car back with the mirror broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a $199 special; 271 for resurfacing of the rotors (no coupon needed) that he failed to honor. He then said the job was complete for 241; once he found out I was using a coupon; he became so upset and increased the price to 341. Ben the director or service manager; than failed to take the blame for alems actions (that's always the manager job); tried placating me as if he were doing me a favor, and offered it for $289. After 20 minutes in his office; i was bored and tired of talking, so I left. Often times Alex is always there somewhere; he triples the prices and I'm tired of working around him. They failed to quote after market, genuine new and refurbished, or used Toyota part prices in the quotes. They never have the rental fleet available, they are supposed to offer a rental with every repair. Yesterday Alem never completed a complete diagnostic; and Trent gave my vehicle back needing cvc joints which it definitely didn't when took it in for repair. More

by rhaddon Verified Customer Verified Customer

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The St. Cloud Toyota Dealership Garage Service personnel were very courteous and knowledgeable during my last visit. were very courteous and knowledgeable during my last visit. More

by TVENSKE Verified Customer Verified Customer

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Problem taken care of quickly and economically. Trust worthy company with high quality service! Best place to get service and purchase a vehicle. worthy company with high quality service! Best place to get service and purchase a vehicle. More

by JREWARNER Verified Customer Verified Customer

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Very prompt, helpful and friendly. The waiting room was comfortable and plenty of room between chairs. Love the coffee machines. comfortable and plenty of room between chairs. Love the coffee machines. More

by PWILSON4980 Verified Customer Verified Customer

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I've always had a great experience with the people in the service department. Very nice and polite people and they don't make me feel dumb when it comes to repairs. service department. Very nice and polite people and they don't make me feel dumb when it comes to repairs. More

by HALI.MEYER Verified Customer Verified Customer

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I purchased my car in August so this was the first time having my maintenance work done at your dealership. I very impressed by the punctuality. I drove in told them what I was there for and mentioned I on having my maintenance work done at your dealership. I very impressed by the punctuality. I drove in told them what I was there for and mentioned I only had an hour because I had to be home for the school bus. They finished early for me and even waded it. And they went though everything on it. Very satisfied. More

by MARK.SCHARBER Verified Customer Verified Customer

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Great people! Excellent service always. I’ve been a customer for years and will continue to be. customer for years and will continue to be. More

by bruce.kudak Verified Customer Verified Customer

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Todd is super! He always stays in contact and followed through with every aspect of the sale, through with every aspect of the sale, More

by duifirm Verified Customer Verified Customer

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I keep receiving these spam e-mails from your facility for Stephen Saupe (who I am not). Several exchanges with the sales rep and your MX rep explaining the situation result in just more SPAM. Please FI for Stephen Saupe (who I am not). Several exchanges with the sales rep and your MX rep explaining the situation result in just more SPAM. Please FIX THIS!!! More

by LSAUPE Verified Customer Verified Customer

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The tech was very understanding and helpful. Very good advisories. This service appointment was so pleasant. advisories. This service appointment was so pleasant. More

by Jeanettestoen Verified Customer Verified Customer

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