Dan Stangl
Dan Stangl at BMW of West Chester

Dan Stangl

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
46 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

20 yrs, 10 mos

4.8

46 Reviews

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46 Reviews of Dan Stangl

June 27, 2025

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Employee Rating

My 2024 bmw x5 50e had critical malfunction and service was not scheduled in advance. (System software glitch). Given the bad situation, the service team went out of their way to get me a loaner and next More

by DAVIDAVISD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

June 20, 2025

Dealership Rating
Employee Rating

I purchased a BMW E91 from BMW of West Chester with a dealer warranty, clean CarFax, and multiple dealer inspection reports—all claiming it was a reliable, well-maintained vehicle. I also worked there as More

by Pendelton
Recommend Dealer
No
Jun 20, 2025

BMW of West Chester responded

Pendelton, As an employee of our company at the time, you had the unique privilege to see and purchase our wholesale trade-ins. These are typically older, high-mileage cars, often with multiple mechanical needs: Vehicles that we do not wish to represent and market to our clients. Indeed, this was a 17 year old wagon with over 123,000 miles on it, not a car we put on our front-line and offer for sale. You came to me and expressed a desire to buy this wagon and I strongly cautioned against it. I advised you that it was unlikely to be a good, reliable source of transportation, and would be very costly to repair and maintain. I am aware of other colleagues here who gave your similar counsel, as well. Unfortunately, you elected to ignore this good advice and purchased the wagon anyway. Kevin Mahoney General Manager

Jun 20, 2025

Pendelton responded

Kevin, Your response isn’t just misleading—it’s damage control. Let’s be honest. You say the E91 wasn’t a retail vehicle, yet it was physically parked on the main inventory lot, listed for sale, and sold with a dealer warranty, a clean CarFax, and your own BMW of West Chester Vehicle Health Report—all stating there were no major mechanical issues. If this car was truly “not fit for the front line,” why was it on the lot? Why was it sold with a warranty? Why did your own staff—including techs and advisors—encourage me to buy it and speak confidently about its condition? You did mention concerns in private, yes—but none of that was reflected in the paperwork, the sales process, or in any formal disclaimer. In fact, your dealership’s formal documentation said the opposite. If you truly believed the car was unfit, you had the authority and responsibility to pull it from inventory. You didn’t. I bought that vehicle not recklessly, but out of necessity—and I did my due diligence. I reviewed all reports, asked informed questions, and trusted the professionals I worked with as a BMW Genius at your dealership. What followed speaks volumes: • The car vibrated dangerously under load and showed a check engine light. • Your service department told me “there’s nothing wrong with the transmission.” • They changed the transfer case fluid and told me to drive it 1,000 more miles. • The exact same problems persisted before and after that mileage (and I maintained continuous communication with sales and service about this). • Only right after the warranty expired did your team suddenly find failing torque converters, catalytic converters, and a failing transmission—and told me, verbatim, “you need to get out of that car as soon as possible.” Worse, when I asked about coverage, I was told: “And you want me to pay for it?” This wasn’t just a mechanical failure—it was a failure of ethics, accountability, and leadership. As both a customer and employee, I was misled, misdiagnosed, and dismissed. You’re trying to rewrite the story after the damage has been done.

June 09, 2025

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Employee Rating

Dealership was fantastic, they allowed me to return a 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extreme More

by adippolito222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

June 04, 2025

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Employee Rating

Car buying and trading old car was smooth, Salesperson and Finance Manager were professional and knowledgeable. Only problem encountered was that after calling and leaving several messages few days afte More

by sadhana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooks Collins

May 19, 2025

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Employee Rating

I have worked with Dan Stangl for probably close to 15 years now. He is an absolute pleasure to work with and I will keep coming back to this location solely because of Dan More

by LIZMK79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 15, 2025

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Employee Rating

First, your dealership did not properly complete the paperwork for the registration for my 850. I have been unable to drive my car for almost two weeks because I am concerned that I will receive a tick More

by charnetskylaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 31, 2025

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Very responsive and knowledgeable about the model. worked hard to locate the model that I asked dor More

by MADEPHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Feb 06, 2025

BMW of West Chester responded

We're delighted to hear that our team was responsive and knowledgeable about the model you were looking for. It's great to know that we could locate the exact model you wanted. Your satisfaction is our top priority, and we appreciate your feedback. Many thanks from everyone here at BMW of West Chester!

November 29, 2024

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Employee Rating

Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from More

by plexusprashgaming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted the sales experience delivered by Dan and our staff was memorable and smooth. Many thanks from all of us here at BMW of West Chester!

November 16, 2024

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Employee Rating

Start to finish the process was easy . No gimmicks or surprises. Dan was great. To work with. More

by mcronin08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

Nov 18, 2024

BMW of West Chester responded

We are gratified to hear Dan was able to assist you so effectively with your recent purchase!

November 01, 2024

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Employee Rating

Daniel Stangl at BMW of West Chester is very knowledgeable of the BMW lineup and great to work with on the financial arrangements. More

by MARKWALKER.PA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Nov 04, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable purchase experience delivered by Dan. Many thanks again for choosing BMW of West Chester!

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