Dan Wendt
Dan Wendt at Kelly Honda
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Dan Wendt | Page 4

General Sales Manager

Kelly Honda

540 Lynnway
Lynn, MA 01905

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5.0
46 Reviews

Dealership Experience

7 yrs, 4 mos

5.0

46 Reviews

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46 Reviews of Dan Wendt

January 15, 2021

Dealership Rating
Employee Rating

Joe gerbino is very nice and helpful person at Kelly Honda. When ever I went there he always try to help me out as much as he can. More

by nadeemramay175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Riccio, Eber Navarrete , Joe Gerbino, James Hudson, Jeremy McComb, Kyle Milan, John Moore

Jan 15, 2021

Kelly Honda responded

That is very kind of you to say! We are happy to know that Joe has always taken such great care of you and has been more than helpful. We really appreciate you taking the time to share your experience with us! We will be sure to pass this along to Joe!

July 10, 2020

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Employee Rating

"We don't negotiate" Went in and took a look at a car. Liked what we saw. Started negotiating and was met with the priceless quote "we don't negotiate our prices." From th More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sal Castro

June 26, 2020

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Employee Rating

Stay away!!!! They do not honor their trade in quotes. I spoke with one of their sales people Amy and she quoted me $6k-$8k for my trade. Then when I spoke with her manager Dan, he told me they will only gi More

by Epaul
Recommend Dealer
No

Other Employees Tagged: Amy Grigoryan

Jul 01, 2020

Kelly Honda responded

Hello Emmanuel, Thank you for your feedback. We are sorry to hear that you did not have a great experience with our Kelly Honda dealership. It is our understanding that you reached out to our dealership in an effort to receive a trade-in appraisal for your vehicle with a non-working motor. Our representative Amy provided you with the Kelley Blue Book (KBB) value for your vehicle trade-in and notified you it was subject to a full appraisal in-person. Our Pre-Owned Manager followed up with you shortly after your conversation with Amy to let you know what the approximate value of your vehicle was in the condition you described and you were unhappy with the approximate value. Due to the non-working motor, we were unable to provide you with the trade-in value that you were looking for. Please understand that were are unable to provide you with more information about your vehicle trade-in without an in-person evaluation. Thank you, Emmanuel.

Jul 01, 2020

Kelly Honda responded

Hello Emmanuel, We are sorry you feel this way. We've been very transparent and communicative both with you and internally at our dealership since you reached out to our team about your potential vehicles for trade. Dan at our dealership reached out to you after your conversations with Amy to see what he could do for you and your situation, not because of the negative reviews you left on DealerRater and Yelp. We are more than happy to provide you with an accurate appraisal for both of the vehicles you would like to trade-in but as Amy mentioned, you would need to have your vehicle(s) towed or brought to our dealership for appraisals before we agree to a trade-in value for either of your vehicles. It would be irresponsible of any dealership to provide you with an agreed-upon value for your trade-in vehicles without a full in-person appraisal process. We apologize for any inconvenience this may cause. If you wish to have your vehicles appraised in-person by our dealership, please let us know and we would be happy to help you with your vehicles. Otherwise, we wish you the best Emmanuel. Thank you.

Jul 01, 2020

Epaul responded

That is incorrect. I sent photos and explained any all issues with the vehicles before Amy gave me any quotes. Ultimately, if Amy wasn’t allowed to give quotes(according to Dan, her manager) she shouldn’t have. There’s a major lack of communication at that dealership and they can’t seem to get their act together. Also, according to this review website, no one from this dealership should call me after a review. Dan, the manager, called me right after I submitted the original review. This is another example of the unprofessionalism at this dealership. Again, STAY AWAY!!!

Jul 01, 2020

Epaul responded

Again, this is incorrect. When Dan called, he attempted to reprimand for giving him a bad review. He wouldn’t allow me to speak and continued to talk over me. I then instructed Dan that if he did not want to have a conversation, please do not call me. Let’s make sure we give the public facts only please.

January 24, 2020

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Employee Rating

Ryn Benson was my sales representative and he was amazing. Everyone made me feel welcome and understood my wants and needs. I will always go back there! More

by Cpiet8
Recommend Dealer
Yes

Other Employees Tagged: Ryn Benson , Jeremy McComb

Jan 30, 2020

Kelly Honda responded

We are pleased to hear that about Ryn! It is great to know how amazing he was and that he made you feel so welcome. Thank you, Cpiet8, for taking the time to share your feedback with us!

June 03, 2019

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Employee Rating

I had a great experience at Kelly Honda As a single, middle-aged woman with a very limited knowledge of cars and car-buying, I dread going car shopping on my own. Salesman John Moore and Man More

by Giselle in N.H.
Recommend Dealer
Yes

Other Employees Tagged: John Moore, John Moore, Dan Wendt

Jun 04, 2019

Kelly Honda responded

Hi Gisele! First, we would like to say we are so glad that you had a great experience with us! We know that car-buying can certainly be overwhelming, so we always want to make it as easy as possible. Second, we are glad that John and Dan took excellent care of you and helped you get into the Accord you wanted. Our Lynn location is quite a trip from New Hampshire, so we really appreciate your dedication! Thank you, Gisele, for sharing this kind review with us. Enjoy your new Accord!

August 29, 2018

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Employee Rating

Amazing and I would tell any person of my family to go there Best customer service ever and most than that, they have a great team. People that really care, and putted enough effort to get me approved. Honest, More

by Raul “Da Honda”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Pimentel , Joe Gerbino, James Hudson, Victor Jimenez, Kyle Milan, John Moore, Brian Philo, Andre Willis, Luke

April 28, 2018

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Employee Rating

Perfect from start to ride home This is our second Nissan purchased from the Kelly family of dealerships first from Kelly Honda. First off they take the stigma of overbearing sales p More

by Je01906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Philo, Walter Sugrue

January 09, 2018

Dealership Rating
Employee Rating

Great Experience At Kelly Honda I was looking for a new car and the staff there was Excellent in helping me get the right car and the right deal to More

by Banks1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Milan, It was. a lady that conviencr to come over and check the cars out.

November 29, 2017

Dealership Rating
Employee Rating

Overall great experience! Searching for and ultimately buying a new car can be stressful. Dan was not pushy when it came to choosing a car but he did work hard for his client w More

by Cargirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 29, 2017

Dealership Rating
Employee Rating

New car purchase pleasurable experiance. Dan and Jose great to work with. A credit to the dealership. this is the second vehicle purchased from Kelly Honda in Lynn. Bo More

by Fla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Soto

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