Dana Arnold | Page 22

I had the very best car buying experience ever. Gary was very helpful, patient , and knowledgeable. He made sure I left the car lot knowing everything I need to know and patiently answered all my questions. very helpful, patient , and knowledgeable. He made sure I left the car lot knowing everything I need to know and patiently answered all my questions... even the silly ones! Stacey whom me and my hubby jokingly renamed Rachel 😂 was an absolute sweetheart and very helpful. Lastly, Dana finished up all our paperwork and was very thorough with explanations! It was by far the quickest and most pleasant car buying experience I’ve had!!! Thanks everyone ☺️ More

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Very respectful of our time and worked hard to get me the best price on my trade! I felt they didn’t play games with us an that was amazing! best price on my trade! I felt they didn’t play games with us an that was amazing! More

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I knew the vehicle I wanted but was unsure of the package That I could afford. Eric and Skeet Tuttle got me in a nicer package that I even dreamed and found it a a hard to find color that my wife really want That I could afford. Eric and Skeet Tuttle got me in a nicer package that I even dreamed and found it a a hard to find color that my wife really wanted. A pleasant experience all the way round. More

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They even had chocolate chip cookies! My salesman was Billy O'Banion. We have been friends for years so buying a car from a friend is rather stressful. However, Billy knew what I was int My salesman was Billy O'Banion. We have been friends for years so buying a car from a friend is rather stressful. However, Billy knew what I was interested in because he asked the right questions. I was "just looking" but after several minutes of driving the Rav4, I knew I had to buy this car. The color was right (UK fan here) and the car was the right fit. The process for completing the paperwork was minimal. Everyone there was friendly. They smiled and said "hello" even though we were not working with them. And, they even had fresh chocolate chip cookies! I recommend Billy O'Banion if you are looking for a car at Frankfort Toyota! More

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Very helpful and hassle-free. Billy even watched our boys in the playroom so we could talk over our purchase. Couldn’t ask for an easier experience to a usually stressful purchase.A++ in the playroom so we could talk over our purchase. Couldn’t ask for an easier experience to a usually stressful purchase.A++ More

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Good experience, very easy to work with. Tyler was really nice and easygoing. Straightforward about pricing. No product loaded in without telling me. Dan was easy to work with also. nice and easygoing. Straightforward about pricing. No product loaded in without telling me. Dan was easy to work with also. More

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Great Experience I had a very great experience. Damian and Tyler were wonderful to talk to and to check out the vehicle and test drive it! Tyler got me the price I w I had a very great experience. Damian and Tyler were wonderful to talk to and to check out the vehicle and test drive it! Tyler got me the price I was willing to pay. I had a great conversation with Eric Clark, too. More

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Exceeding Expectations, Experience and Respect Greg helped me find what I needed, answered all my questions, and treated me like a person the whole time. He is very knowledgeable about Toyota truck Greg helped me find what I needed, answered all my questions, and treated me like a person the whole time. He is very knowledgeable about Toyota trucks but also about the other makes too, and was able to really help me come to a decision about the right used truck for me. He went above and beyond in helping get my trade to the dealership when its condition made my nervous to drive it. The final transaction, which I was dreading, was easy. Dana didn't waste my time or disrespect me with pressure sales tactics on the various warrantees. He gave me the relevant information and answered my questions. In the end, I left with a truck I love at a fair price and a great impression of the dealership. More

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2016 corolla s plus manual transmission The staff was really helpful, kind and professional. But also had a personal touch about them. My salesman (Gary) was very helpful, he helped me as mu The staff was really helpful, kind and professional. But also had a personal touch about them. My salesman (Gary) was very helpful, he helped me as much as he could and I felt like my wants/needs were met and were valued. I would definitely recommend Frankfort Toyota. More

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Sales Rep was amazing, dealership, not so much. Sales guy was amazing. “Detail” after purchase was poor to say the least. Spray wax was awful and would have messed with paint if not noticed and re Sales guy was amazing. “Detail” after purchase was poor to say the least. Spray wax was awful and would have messed with paint if not noticed and re-cleaned. Windows were filthy and car wasn’t even vacuumed. Can’t say enough about the sales guy that helped me though, he was great. More

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