Dana Renaux | Page 2

I had an appointment for 8:30. They didn't take my car back until lunch. I was there from before 8:30 until after 4. Good thing my wife packed me a lunch They didn't take my car back until lunch. I was there from before 8:30 until after 4. Good thing my wife packed me a lunch More

by the2enrights Verified Customer Verified Customer

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EXCEEDED EXPECTATIONS WITH RECALL IN EVERY RESPECT, RENTAL CAR PICKUP AND DELIVERY NOT EXPECTED BUT VERY MUCH APPRECIATED RENTAL CAR PICKUP AND DELIVERY NOT EXPECTED BUT VERY MUCH APPRECIATED More

by yellercat Verified Customer Verified Customer

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Were rude and took 3 hours for an oil change. Ignored my co owner when he had questions about services being done on vehicle Ignored my co owner when he had questions about services being done on vehicle More

by jstrassner111781 Verified Customer Verified Customer

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Even though I didn't buy my truck from here this is my local dealer. Zack has really helped out and he makes the experience of bringing in your truck much more tolerable. local dealer. Zack has really helped out and he makes the experience of bringing in your truck much more tolerable. More

by tim@sypowicz Verified Customer Verified Customer

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Dana is always great. Very informative and always willing to help. She is always honest and straightforward. Very informative and always willing to help. She is always honest and straightforward. More

by SCRIBBY1010 Verified Customer Verified Customer

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Love the great service at Advantage CDJR- Dana, our service advisor is just plain awesome- she takes the time to explain what’s happening and is always there to make sure things go smoothly. service advisor is just plain awesome- she takes the time to explain what’s happening and is always there to make sure things go smoothly. More

by clj64 Verified Customer Verified Customer

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It is aways a pleasure when visiting Advantage CDJR! Everyone there is like family! I would highly recommend this dealership to everyone!!! Everyone there is like family! I would highly recommend this dealership to everyone!!! More

by CHARLIECROWN0 Verified Customer Verified Customer

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I’ve continued coming to this dealership because I’ve always appreciated the honesty, transparency, and care I received here. Unfortunately, my most recent visit left me feeling very differently. I br always appreciated the honesty, transparency, and care I received here. Unfortunately, my most recent visit left me feeling very differently. I brought my vehicle in to have an issue looked at and was charged a diagnostic fee that I was never informed about beforehand. I completely understand that diagnostic fees may be standard, but I believe customers should be told about the charge upfront so they can make an informed decision before any work is performed. What was even more frustrating was that after paying the diagnostic fee, I wasn’t provided with the actual diagnostic codes that came up. I was simply told what they believed the issue was. If I’m paying specifically for a diagnostic service, I would expect to receive the results of that diagnostic, including the codes. I’ve trusted this dealership for a long time because I felt they were honest and took care of their customers. This experience was disappointing because it didn’t reflect the transparency and communication that kept me coming back in the first place. I hope this was an isolated experience and that they improve how diagnostic charges and results are communicated to customers going forward. More

by alyssabowmar Verified Customer Verified Customer

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Service is the best thanks to Daina. She is the best because she has taken of my Jeeps for many years after other service men have taken care of us. My first Jeep had almost 4000 miles o She is the best because she has taken of my Jeeps for many years after other service men have taken care of us. My first Jeep had almost 4000 miles on a 400,000 miles on it and she has been taken care of the new one since 2018. Nothing but the best.. that should read 400,000 miles. Due to pull by motor..thid Jeep is the best, I be have ever own. Just haven 3000 miles with out any problems.. More

by RTJOR Verified Customer Verified Customer

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Only delt with the service department. they were a pleasure to work with. friendly people. Timely. Will return when I need assistance with my vehicle. they were a pleasure to work with. friendly people. Timely. Will return when I need assistance with my vehicle. More

by joej59 Verified Customer Verified Customer

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