Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of Dana Silva

July 19, 2025

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Employee Rating

Very fast, professional and courteous. Did a very thorough job. It was a great experience and I recommend them to anyone! More

by edayley.199
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 17, 2025

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Excellent service, excellent price, especially with a coupon! Check in was very easy and the text service for any questions, really helpful. More

by rocksolidfab1
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 17, 2025

Dealership Rating
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Fast and did what was required. Oil and filter change under lifetime plan. Made appointment by phone for a timely appointment. More

by alferdknepper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 06, 2025

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My experience has been great every time I’ve come in. No waiting, friendly, helpful. More

by neileendashiell6
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 28, 2025

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Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 26, 2025

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Quick, Cordial and Superb customer service. My oil change was less than 45 minutes and the customer lounge is very comfortable. Thank you Lithia Chrysler Jeep of Reno! More

by Renorobinsons
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Recommend Dealer
Yes
Jun 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

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Employee Rating

Jarad was friendly and very efficient. I got out faster than I expected, so great job Lithia Jeep! More

by DGRE99
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 15, 2025

Dealership Rating
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I have life time oil changes. 80,000 miles and Lithia has changed the oil every 5,000 miles no questions asked… Outstanding service More

by BMO52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 10, 2025

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Employee Rating

They always perform the best work and have amazing customer service. 10/10 will recommend to all my friends More

by MATHYOU7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 07, 2025

Dealership Rating
Employee Rating

I sent my car in because it kept dying on me. After the diagnostic and everything, I was told it was just the battery and nothing else was wrong. My car died again. I went to get a second opinion More

by il0016567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert , Fernando and Jared

Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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