Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
219 Reviews
4.8

219 Reviews

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219 Reviews of Dana Silva

June 28, 2025

Dealership Rating
Employee Rating

Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 26, 2025

Dealership Rating
Employee Rating

Quick, Cordial and Superb customer service. My oil change was less than 45 minutes and the customer lounge is very comfortable. Thank you Lithia Chrysler Jeep of Reno! More

by Renorobinsons
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

Dealership Rating
Employee Rating

Jarad was friendly and very efficient. I got out faster than I expected, so great job Lithia Jeep! More

by DGRE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 15, 2025

Dealership Rating
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I have life time oil changes. 80,000 miles and Lithia has changed the oil every 5,000 miles no questions asked… Outstanding service More

by BMO52
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 10, 2025

Dealership Rating
Employee Rating

They always perform the best work and have amazing customer service. 10/10 will recommend to all my friends More

by MATHYOU7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 07, 2025

Dealership Rating
Employee Rating

I sent my car in because it kept dying on me. After the diagnostic and everything, I was told it was just the battery and nothing else was wrong. My car died again. I went to get a second opinion More

by il0016567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert , Fernando and Jared

Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 02, 2025

Dealership Rating
Employee Rating

Lithia treats people like they are family. I am truly thankful for all there help and support, thank you Tony for always making sure the job is done correctly and thank you Dana Silva for alwa More

by SERGIOLUNA0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Robert Pearce, Tony Seibert , Gustavo Garcia

Jun 02, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2025

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Employee Rating

Their service department is the best in the area. Always get us in and taking care of. More

by LOCKMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 03, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear you value our service. Thank you for sharing your experience with Lithia Chrysler Jeep of Reno.

May 29, 2025

Dealership Rating
Employee Rating

Clean and inviting waiting room. Fast and friendly service my vehicle was done faster than expected More

by KBACKLUND9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 24, 2025

Dealership Rating
Employee Rating

Great service! They fit me in and quickly serviced my truck. Thank you again Ben !!! More

by j.jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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