Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
239 Reviews
4.8

239 Reviews

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239 Reviews of Dana Silva

November 03, 2025

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This is the best dealer in Northern NV. We always feel like family when purchasing a vehicle. More

by SHANNA.CORNWELL47
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2025

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Lithia mechanics damaged my engines and try to cover it up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cov More

by RIVARD.JUSTIN
Service Price Transparency
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Recommend Dealer
No
Oct 25, 2025

Lithia Chrysler Jeep of Reno responded

Hello, We would appreciate the chance to talk with you about the post-service condition of your vehicle. Could you kindly provide your preferred contact information so we can reach out and discuss this matter in more detail? Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 21, 2025

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Everyone at this dealership was very kind and courteous. My vehicle was in and out on time . Highly recommend. More

by PAMMCCARTHY84
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Recommend Dealer
Yes
Oct 21, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 10, 2025

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Fast service! The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Tha More

by KJHOLLAND90
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Oct 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2025

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Dirk in sales and the service team were very helpful and professional. They explained everything to me before the sale and service kept me informed as to what they were doing. The previous owner used regula More

by GIRLNEXTDOOR1910
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Recommend Dealer
Yes

Other Employees Tagged: Dirk

Oct 07, 2025

Lithia Chrysler Jeep of Reno responded

We're glad our team could assist you effectively with your needs. At Lithia Chrysler Jeep of Reno, ensuring clear communication and adapting to customer preferences, like with oil types, is our priority.

September 30, 2025

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Much better than Carson jeep. Thank you for the help. Always Reno from now on. More

by specialistmartinez
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Recommend Dealer
Yes
Sep 30, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 30, 2025

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Dana and Michael took great care of me after some back and forth on my extended warranty. Thank you! More

by bajohnS
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Recommend Dealer
Yes
Sep 30, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 28, 2025

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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30
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Recommend Dealer
Yes
Sep 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2025

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Our service writer Mike' and the technicians that work with them are great The service manager Dana is the best there is. Thanks for the great experience. More

by dave.kim77
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Recommend Dealer
Yes

Other Employees Tagged: Mile, service writer

Sep 27, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 26, 2025

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Express Service was great. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. More

by Ed1049
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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