Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva | Page 2

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
276 Reviews
4.7

276 Reviews

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276 Reviews of Dana Silva

March 19, 2026

Dealership Rating
Employee Rating

It was a very professional the process of getting the car fixed. Ben was very helpful to all . More

by W9YG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BEN

Mar 19, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback. We’re pleased the repair process for your Jeep Compass was professional and efficient. It’s wonderful to know our team could assist you smoothly and we look forward to helping again.

March 16, 2026

Dealership Rating
Employee Rating

Ben is a brilliant service tech, keeping his cool and calming frustrations in the face of multiple 4xe failures and no ready solutions for my vehicle. More

by heather81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Owings

Mar 16, 2026

Lithia Chrysler Jeep of Reno responded

We appreciate you recognizing our service team’s dedication on your Jeep Wrangler 4xe. Dana will be happy to share your comments about staying calm while tackling those challenges. Thank you for the five-star rating.

March 14, 2026

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Accurate, compassionate, and timely. Spot on an estimated timing and the work was quality. We appreciated it very much. More

by MIKENDI1985
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 14, 2026

Lithia Chrysler Jeep of Reno responded

Hearing that we hit the mark on timing and showed compassion during your Dodge service is wonderful. Delivering the quality workmanship you appreciated means a lot. Thank you for trusting our team with your vehicle.

March 13, 2026

Dealership Rating
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Great customer service, and timely for appointments. Sent my partner this time and service was top notch no xx games of add ons and no pressure to the lady to do more. Great team Great people More

by tommycrosby24
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 13, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing that our team delivered timely service without any upsell pressure on your Ram 1500. We’re glad your partner felt comfortable with the straightforward approach. We look forward to assisting you both again.

March 07, 2026

Dealership Rating
Employee Rating

Does not send a confirmation email or text when you book warrantee work by phone as a new customer. More

by bridgette5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 08, 2026

Lithia Chrysler Jeep of Reno responded

Hello, Your service experience is important to us. We would like the chance to speak with you about the feedback you've shared about our Service Department. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

February 24, 2026

Dealership Rating
Employee Rating

The team at Lithia went above and beyond to troubleshoot my issue and get me back on the road! More

by JOYCELCATHEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Feb 24, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback. It’s great to hear our team went the extra mile troubleshooting your Ram 1500 and getting you back on the road. We appreciate the 5-star rating and are here for any future service needs.

February 14, 2026

Dealership Rating
Employee Rating

Great and fast service. Super friendly and professional. Doing business with this dealership, from purchase to service, has been a wonderful experience. More

by LILOU911
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts on the service for your Jeep Grand Cherokee L. We’re glad our team could provide fast, friendly, and professional assistance throughout your purchase and service visits. We look forward to helping with any future needs.

February 02, 2026

Dealership Rating
Employee Rating

The service department and the parts department are first class. My service manager is very attentive to my needs and is very easy to work with!! More

by dave.kim77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Josh Variscerty

Feb 02, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our service and parts teams’ first-class support. We’re glad Dana was attentive and made everything easy for you. Your Jeep Wrangler Unlimited is in good hands, and we look forward to serving you again.

January 31, 2026

Dealership Rating
Employee Rating

Excellent service as usual. The problem was corrected without delay. I can always depend on quality service and personal attention. More

by dancoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Fernando...Service Department, Sal...Srvice Department

Jan 31, 2026

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 30, 2026

Dealership Rating
Employee Rating

They did a good job but I should have had my tires rotated on my visit before this one and they should have reminded me of my 30,000 mile check when I had my oil change one week previously. I feel th More

by GENIE_HAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jan 30, 2026

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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