Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
228 Reviews
4.8

228 Reviews

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228 Reviews of Dana Silva

September 21, 2025

Dealership Rating
Employee Rating

Always great customer service and always quick about getting vehicle in and out No issues recommend for all your services More

by none25
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

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Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. More

by Rachel.bales
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and glad you could count on Lithia Chrysler Jeep of Reno. Safe travels.

August 31, 2025

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Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
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Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 30, 2025

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Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
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Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 07, 2025

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The staff was friendly and professional, the building and lot were clean, and the finance manager (Juan Saenz) did an excellent job explaining the contract for my purchase and trade in. More

by BORNEBAD
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Recommend Dealer
Yes

Other Employees Tagged: Juan Saenz

Aug 08, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2025

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Very fast, professional and courteous. Did a very thorough job. It was a great experience and I recommend them to anyone! More

by edayley.199
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Recommend Dealer
Yes
Jul 19, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 17, 2025

Dealership Rating
Employee Rating

Fast and did what was required. Oil and filter change under lifetime plan. Made appointment by phone for a timely appointment. More

by alferdknepper
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 17, 2025

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Excellent service, excellent price, especially with a coupon! Check in was very easy and the text service for any questions, really helpful. More

by rocksolidfab1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 06, 2025

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My experience has been great every time I’ve come in. No waiting, friendly, helpful. More

by neileendashiell6
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Recommend Dealer
Yes
Jul 06, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 28, 2025

Dealership Rating
Employee Rating

Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

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