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Dane Fransen
Dane Fransen | Page 132
Service Writer
Luther St. Cloud Honda
1500 Highway 23 West
St. Cloud, MN 56387
1,670 Reviews
Family and fishing are my passions
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
24 yrs, 4 mos
1670 Reviews of Dane Fransen
March 28, 2019
Service This is our second CRV we purchased at Luther Honda. We can't think of another dealership that we would recommend to anyone if they didn't treat you This is our second CRV we purchased at Luther Honda. We can't think of another dealership that we would recommend to anyone if they didn't treat you right. The service department is outstanding and the employees treat you like family. We have never had a bad experience and they have answered any questions if we had. All of our service will be at Luther. More
by Vages19
Verified CustomerOther Employees Tagged: Stacey Dingmann, Corey Jansky
March 27, 2019
Great experience start to finish It was very impressive pulling in with all the automatic doors and warm welcome! Dane did a great job explaining everything to me and prioritizing the It was very impressive pulling in with all the automatic doors and warm welcome! Dane did a great job explaining everything to me and prioritizing the various options. The waiting area was clean and comfortable. Usually I really dread car appointments but this was actually quite pleasant! I'll be back! More
by STILWELL
March 27, 2019
Fast and friendly! I was in recently for an oil change and recall repairs. I had excellent service in all areas from drop off, to the courtesy shuttle, and back to pick I was in recently for an oil change and recall repairs. I had excellent service in all areas from drop off, to the courtesy shuttle, and back to pick up. I gave 5 stars because: Dane was super courteous, knowledgeable and handled everything for me at check in even leaving the service area to go track down a shuttle driver for me. The guy driving the shuttle (forgot his name) was super friendly, and prompt too! The work was completed way earlier than expected which was great! Overall, I was very happy with the entire process! Everyone that worked with me and those who worked on Rhonda- yep, my CRV is named Rhonda the Honda! deserve accolades for their excellent work! Job well done everyone!! More
by samdandy
Other Employees Tagged: Shuttle guy!
March 26, 2019
Excellent Greg helped us find the car we were looking for.he found us a few and the one we really liked didn’t have the interior we hoped for so he set us up Greg helped us find the car we were looking for.he found us a few and the one we really liked didn’t have the interior we hoped for so he set us up with customized interior. More
by KRAU069
Other Employees Tagged: Stacey Dingmann, Casey Van Dorn , Greg Oakland, The service employees have helped us in the past on our previous cats from us
March 26, 2019
Excellent service. The service department at Luther Honda in St. Cloud is excellent. Dane and Casey go above and beyond to be helpful and answer questions. They will alw The service department at Luther Honda in St. Cloud is excellent. Dane and Casey go above and beyond to be helpful and answer questions. They will always give you an estimate before the work is started. They are professional and knowledgeable. More
by HENEYJ
Other Employees Tagged: Casey Van Dorn
March 23, 2019
Dane Dose a Great Job I called Honda on a short notice but Dane got me in and My Honda is Ready to Roll. Great service . I feel very confident that every time I take my I called Honda on a short notice but Dane got me in and My Honda is Ready to Roll. Great service . I feel very confident that every time I take my car there it’s taken care of . More
by bistodeau.frank
Other Employees Tagged: Casey Van Dorn , Travis Anderson
March 23, 2019
Great employees, and very convenient. I scheduled my Appointment on the app, witch is convenient to see what is available. I dropped my car off and ran errands and the service tech just te I scheduled my Appointment on the app, witch is convenient to see what is available. I dropped my car off and ran errands and the service tech just text me a few questions witch is very nice. I didnt have to answer my phone while eating. Picked up my car and everything was good. Nothing but good experiences everytime I go. More
by danguni1
March 22, 2019
Recall fix A very courteous staff. The atmosphere was clean with many amenities as we waited. The time for the appointment went as I was told. I am very satisf A very courteous staff. The atmosphere was clean with many amenities as we waited. The time for the appointment went as I was told. I am very satisfied. More
by tianam39
March 22, 2019
Always helpful, timely and overall great service dept. Whether it’s oil changes or more in depth warranty or service work, these guys and gals are always helpful and very friendly. I’ve dealt with a lot of Whether it’s oil changes or more in depth warranty or service work, these guys and gals are always helpful and very friendly. I’ve dealt with a lot of dealerships and the service dept here is probably one of the best. You’re helped immediately when you drive in, they are quick to complete the work needed and they do a great job of keeping the dealership clean and have a lot to offer in the service waiting area. This is also one of the best aspects of this dealership. A very spacious and accommodating area with snacks, drinks, tv, etc. I also appreciate the text messages from the service advisors about updates and things of that nature. From a customer perspective, it doesn’t really get any better when it’s all combined with great staff. A++ In a most recent visit, Dane Fransen really went above and beyond to get my car repaired. With a third party warranty coverage through my lease, the warranty company wasn’t exactly very timely. Dane was very persistent at getting things handled and it really made things effortless for me. Aside from that, Dane was EXCELLENT at giving me updates and following up with me whenever there was new information and progress. This type of customer service can be very difficult to find with how busy dealerships can get. Great job Dane! And thank you! A++ More
by Matt
March 19, 2019
Great experience If Dane can’t get it fixed, it’s really broken. I enjoyed working with him and appreciated his expertise and professionalism. I look forward to If Dane can’t get it fixed, it’s really broken. I enjoyed working with him and appreciated his expertise and professionalism. I look forward to seeing him again More
by WMFARMER
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