Dane Fransen | Page 161

Accord service The battery in my Accord needed to be replaced, and I had to bring it in a day earlier than scheduled. They got right to work on it that day, and got The battery in my Accord needed to be replaced, and I had to bring it in a day earlier than scheduled. They got right to work on it that day, and got it done. I didn't expect it to be done early and am pleased with the service and knowledge. Thank you! More

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Service for my 2014 Honda CR-V I have had Hondas since I learned to drive. I have serviced my last three Hondas at this dealer and will continue to do so for as long as I continue I have had Hondas since I learned to drive. I have serviced my last three Hondas at this dealer and will continue to do so for as long as I continue to drive Honda! The entire auto service department is extremely helpful and a special thanks goes to Dane Fransen. An unexpected issue came up during a routine maintenance and Dane was awesome with helping me out. He called Honda directly and was able to get things arranged for me. He really went above and beyond. This will be my Honda shop for life! More

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Luther Honda St Cloud Great job on my service work this past week. Thorough job and well explained to what they all did when the servicing was finished. Thank you!! Great job on my service work this past week. Thorough job and well explained to what they all did when the servicing was finished. Thank you!! More

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We have lost faith in service dept. They push hard to up se They push hard to Up selling even when all we need is an oil change. It is frustrating. We don't feel like we can totally trust service dept recomme They push hard to Up selling even when all we need is an oil change. It is frustrating. We don't feel like we can totally trust service dept recommendations. Every visit is $150 dollars or more to $500. I wish there was another Honda dealer closer to us as an option . More

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Great service job! I have always have a great experience when I bring my car in for Service. Dane Fransen is the BEST. He is polite, friendly and very respectful. He I have always have a great experience when I bring my car in for Service. Dane Fransen is the BEST. He is polite, friendly and very respectful. He makes sure that what I brought my vehicle in for is taken care of and checks to see if there are any safety issues I should be aware of. I will be back for all my service needs. More

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purchase new pilot I purchase my second new pilot from Luther honda [a 2016} and I worked Brian Rothstein. Thanks Brian for all the time you worked with me to get the I purchase my second new pilot from Luther honda [a 2016} and I worked Brian Rothstein. Thanks Brian for all the time you worked with me to get the job done. I sure will contact you the next time I am looking for another vehlcle. I also want to thank Paige Tweedale, Chad Williams and Brandon Burg all very helpfull More

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service As always Dane Fransen what a excellent person to work with. You are always able to work me in when I need service work done on my pilot and get it do As always Dane Fransen what a excellent person to work with. You are always able to work me in when I need service work done on my pilot and get it done when when you say. You are the reason I buy my cars at Luther. Thanks again More

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Switching to Toyota They must work on commission….. had my vehicle in for a oil change. They recommended a brake fluid flush even though they just changed the brakes out They must work on commission….. had my vehicle in for a oil change. They recommended a brake fluid flush even though they just changed the brakes out less than 10,000 miles ago. A different time had the tranny fluid flushed at their recommendation. Next time in they recommended it flushed again as it was “dirty”. Called serv mgr and he had me scheduled for another flush – and they charged me again. While my wife was waiting for our car to get the oil changed they recommended to FIVE different customers to have the tranny fluid flushed. These people are crooks…… or they are the only people in town that know how to flush tranny fluid…. NOT… and this is coming from a life long Honda owner but will be switching to Toyota. Won’t get screwed twice…… More

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Friendly professional staff The service and staff at Luther Honda in St. Cloud are always friendly and professional. I highly recommend this dealership. Brought my 2013 Accord in The service and staff at Luther Honda in St. Cloud are always friendly and professional. I highly recommend this dealership. Brought my 2013 Accord in for a software upgrade and was in and out in less than an hour. More

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Brakes I brought my car in to have someone check my brakes.They were able to fit me in and look at them. I needed new rear brakes. Dane Fransen said they cou I brought my car in to have someone check my brakes.They were able to fit me in and look at them. I needed new rear brakes. Dane Fransen said they could do the work immediately. He even found me coupons on line because I had left mine at home. Jacob did a great job fixing my brakes. 12/04/15 I also wanted to say that on09/03/15 I had excellent service for my oil change and general service.Stacey Shegrud did an excellent job of explaining what needed to be done. The work was completed on time. More

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