Dane Fransen | Page 162

Very helpful I had a very good service experience 12-02-15. The service rep explained what service was recommended, and I told him which service that I wanted to h I had a very good service experience 12-02-15. The service rep explained what service was recommended, and I told him which service that I wanted to have done that visit. More

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Great service as always. Oil Change made in a timely fashio In addition to getting our oil changed in our 2010 Honda Civic, we also wanted to buy tires. Dane Franzen guided us through the tire selection proce In addition to getting our oil changed in our 2010 Honda Civic, we also wanted to buy tires. Dane Franzen guided us through the tire selection process and helped us find the best tire deal. Casey Van Dorn was very friendly from our arrival until it was time to pay the bill. More

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Oil Change and Tire Rotation Recently had an oil change and tire rotatiob done on my 2013 Honda Civic. Work was completed in about 40 minutes. Staff and service was great. Recently had an oil change and tire rotatiob done on my 2013 Honda Civic. Work was completed in about 40 minutes. Staff and service was great. More

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purchasing and servicing a car I shopped for a used car over a period of a few months at various Honda, Subaru, and Toyota dealers. Colton at St Cloud Honda was helpful, no pressure I shopped for a used car over a period of a few months at various Honda, Subaru, and Toyota dealers. Colton at St Cloud Honda was helpful, no pressure, and yet eager to assist me. Some other salespeople didn't seem to car if they sold a car or not. After making a drawn out decision, during which Colton was patient, the rest of the staff was very cooperative, straight up, and helpful from the sales manager to finance. There were a couple of issues to be addressed afterwards and Dane in Service went way out of his way to help me by test driving, and answering questions. He was also very relaxed and patient and knowledgeable. He went over and above to work with me. Everyone there with whom I came in contact did a very professional and helpful job. Thank you. Jon H More

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Cut and program key My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the process painless and timely. Before you know it I was out of there and Dane could have not made the process any easier??. Kudos to Dane for A outstanding job!!!! Thanks again More

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Oil change at Luther honda Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service department is fast clean efficient certeious and even checked my battery which needed to be replaced. My car is ready for winter and the total was less than $40:00?? More

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Maintenance Service-timing & serpentine belt, water pump.. I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey who I've not worked with as much, but who I am learning is also very knowledgeable. Dane's hospitable demeanor makes it a pleasure to have my car serviced at Luther Honda. More

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Great Dealership The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. More

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Continued Commitment to Customer Service My wife purchased a Civic at Luther Honda of St. Cloud in 2008. Now we have a growing family and needed a bigger vehicle so we recently bought a CRV. My wife purchased a Civic at Luther Honda of St. Cloud in 2008. Now we have a growing family and needed a bigger vehicle so we recently bought a CRV. We were so pleased with the service we received on the Civic and we were very pleased that Eli went the extra mile to earn our business a second time. We look forward to working with the service department with our CRV and trust that we will receive the same commitment to customer service that we have received the last 7 years doing business here. More

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Service Request Was returning from a fishing trip in Walker, MN on 8/17/2015. Wanted to correct a minor problem on the 2013 Honda Civic I purchased at the St.Cloud L Was returning from a fishing trip in Walker, MN on 8/17/2015. Wanted to correct a minor problem on the 2013 Honda Civic I purchased at the St.Cloud Luther Honda dealership in June 2015. Did not have an appointment at the time. Stopped in at Luther Honda in St. Cloud Monday afternoon. Talked to Dane Fransen in the service department. He was able to get my car in and fix the problem within 25 minutes. I was then on the road and heading back to the metro area. Excellent service. More

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