Ms. Dani Paiz was awesome. I will be asking for Dani at
my next maintenance visit.
Thank you.
my next maintenance visit.
Thank you.
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by Javier
Service Price Transparency
Jun 13, 2024 -
Audi Ontario responded
Javier,
Providing exemplary and quality service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was awesome. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana was excellent and kept me well appraised of my
car’s progress throughout the process.
car’s progress throughout the process.
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by smichael33
Service Price Transparency
May 30, 2024 -
Audi Ontario responded
Providing impeccable and quality service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was excellent and kept you updated on your car's progress. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The dealership “Audi Ontario” especially service
associate Dani Paiz went above and beyond the normal standard of customer service as we were not from the area actually 1 hour drive from home when w
associate Dani Paiz went above and beyond the normal standard of customer service as we were not from the area actually 1 hour drive from home when we had a problem with our A3. She made sure we got back on the road kept us informed as to what was wrong with the vehicle and was in contact with us until our car was ready for pick up. She couldn’t have done a better job.
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by steve.garske
Service Price Transparency
May 15, 2024 -
Audi Ontario responded
Steve,
Thank you so much for leaving Dani this fantastic review! We are glad to hear that Dani took amazing care of you and your Audi A3 needs. We are happy to know that she kept you informed on your vehicle all the way until it was ready for pick up. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The Audi Ontario service department team is just amazing.
They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your nex
They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your next service appointment with Mr. Perez. He always willing to go above and beyond in making sure you’re completely satisfied with your service.
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by Jocelyn H
Service Price Transparency
Apr 29, 2024 -
Audi Ontario responded
Jocelyn,
We are grateful for you leaving Ralph this wonderful review and recommendation! We are thrilled to hear that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was nice, welcoming and very knowledgeable. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
I have used this dealership twice now.
Dani Paiz has been accessible and has been quick to reply. Her follow up has also been fantastic. She has a very professional demeanor and at the
Dani Paiz has been accessible and has been quick to reply. Her follow up has also been fantastic. She has a very professional demeanor and at the same time makes you feel like she cares. This dealership fixed a problem that another dealership claimed to fix but didn’t. I will continue to take my car to the Ontario location and I am hopeful that Dani will be my service writer for many years to come.
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by Heidi.boothe
Service Price Transparency
Feb 26, 2024 -
Audi Ontario responded
Heidi,
Thank you so much for leaving Dani this fantastic review! We are glad to hear that Dani took amazing care of you and your automotive needs. We are happy to know that she was very professional and her follow up was fantastic. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
This service department is absolutely fantastic!
Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Ale
Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Alex Wong did not disappoint either! Alex Wong provided me with exceptional customer service and communication. Audi Ontario is hands down the best of Walter's Audi service department & I will definitely continue to go to this location!
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by terri
Service Price Transparency
Other Employees Tagged:
Alex Wong
Feb 26, 2024 -
Audi Ontario responded
Terri,
Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's and Alex's efforts could meet your satisfaction! We are thrilled to know that they were fantastic and did not disappoint you. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Exceptional Maintenance Service, along with Outstanding
Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario.
Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario.
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by James
Service Price Transparency
Feb 09, 2024 -
Audi Ontario responded
James,
Providing exceptional and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he kept you in the loop of what was going on with your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
The service was fast.
They provided transportation and my car was very well taken care of.
They provided transportation and my car was very well taken care of.
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by Pavielle The Queen
Service Price Transparency
Other Employees Tagged:
Alex Wong
Feb 05, 2024 -
Audi Ontario responded
Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they provided transportation for you while your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Dani was super helpful when my headlight was damaged on
the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and every
the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and everyone at Audi Ontario!
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by Jvallejo
Service Price Transparency
the car is not good.
waited a long time for rental service, and had to wait a long time for repairs. more professional personnel are needed.
waited a long time for rental service, and had to wait a long time for repairs. more professional personnel are needed.
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by Peng
Service Price Transparency
Jan 25, 2024 -
Audi Ontario responded
Hi Peng,
I’m really very sorry that your recent Service with us was unsatisfactory. I have spoken with our Service Manager and your constructive criticism is being taken seriously and will be used to improve our services. If you would like to explain anything further please reach out to me directly.
Emil Iltchi
General Manager
Audi Ontario
(909) 292-1918
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