Daniel Albert | Page 11

Tulsa Hyundai responded

We sincerely apologize for the inconvenience you experienced during your recent visit. I understand that the extended wait time and poor communication fell short of your expectations. We truly value your feedback and are actively addressing these issues to ensure a smoother and more efficient experience in the future. Your satisfaction is our priority, and we hope for the opportunity to serve you better in the future. Thank you for bringing this to our attention.

Tulsa Hyundai responded

Thank you for sharing your experience, Canturitter! We're delighted to hear that Deangelo provided excellent service by being knowledgeable, courteous, and addressing your concerns. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your positive feedback!

Tulsa Hyundai responded

We're sorry to hear about your negative experience, Beto. Your feedback is important to us, and we apologize for any inconvenience caused. If there are specific concerns you'd like us to address or if there's anything we can do to improve, please feel free to provide more details. We value your feedback and would like the opportunity to make things right.

Tulsa Hyundai responded

We're sorry to hear about your negative experience with our dealership. Without your name we are unable to research and resolve this matter. If you would like to discuss your experience further, please give us a call. Thank you.

Tulsa Hyundai responded

We sincerely apologize for the delay in returning your calls and any inconvenience this has caused. We understand your frustration, and we're committed to using your feedback to improve on your next visit. Thank you for bringing this to our attention, and we appreciate your understanding. Rest assured, we value your business, and our goal is to address your concerns to your satisfaction.

Tulsa Hyundai responded

Congratulations on your new Santa Cruz, Candace. We are pleased to hear you had a great experience with us. If you have any questions or need additional assistance, feel free to reach out! Enjoy the road ahead.

Tulsa Hyundai responded

Hi flandersm80, Thank you for your feedback! We appreciate your understanding during our construction phase. We apologize for any inconvenience caused by the temporary lack of amenities, and we're pleased to hear that our staff still provided excellent service. We're working to enhance our facilities, and we hope to welcome you back soon for an even more comfortable experience.

Tulsa Hyundai responded

We're thrilled to hear that you had a very positive experience, rlr74464! It's great to know that our team went the extra mile by checking your key replacement insurance and ensuring your key replacement was cost-free. Thank you for trusting Tulsa Hyundai with your vehicle needs.

Tulsa Hyundai responded

Hi Navybob. We're truly sorry to hear about your disappointing experiences with our dealership and service department. Your satisfaction is important to us, and we take your feedback seriously. We apologize for the issues you've encountered and would like to address your concerns. Please feel free to reach out to our management team so we can work to improve your experience and address any outstanding issues. Your feedback helps us make necessary improvements, and we hope to have the opportunity to change your perception in the future. Thank you for sharing your concerns with us.

Tulsa Hyundai responded

We genuinely regret to learn about your less-than-ideal encounter, eterry0. When acquiring a pre-owned vehicle, we advise considering an extended warranty to help mitigate potential expenses arising from routine wear and tear. Our goal is to ensure that all our customers have a positive experience, and we apologize for your inconvenience.