Daniel Albert | Page 10

Unfair negotiation tactics. Was not told of hail damage until sale was negotiated and car was being delivered. Complaints have been filed with numerous governmental consumer Was not told of hail damage until sale was negotiated and car was being delivered. Complaints have been filed with numerous governmental consumer agencies. Attempts to work with the dealer have been met with being told to “get over it”. Dealer takes no responsibility and will not even reveal the extent of the damage. This is very unsettling and will be pursued to a positive resolution for the buyer. More

by Dissatisfied buyer Verified Customer Verified Customer

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Our sales person Jimmy Martinez was very knowledgeable about the Genesis GV70 we purchased. He was very clear and concise throughout the sales process. We also worked with Daniel Albert and found this about the Genesis GV70 we purchased. He was very clear and concise throughout the sales process. We also worked with Daniel Albert and found this to be a pleasant experience. More

by ores605 Verified Customer Verified Customer

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Great service, they quickly took care of our needs and were courteous and friendly throughout. were courteous and friendly throughout. More

by eaglemom1991 Verified Customer Verified Customer

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Liked the salesman well. Finance people leave a lot to be desired. Need better people in that position. Finance people leave a lot to be desired. Need better people in that position. More

by Ronna J Verified Customer Verified Customer

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Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! More

by stephaniebarnes945 Verified Customer Verified Customer

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Good experience with Justin my sales associate. My only complaint is how long it takes Hyundai to mail out the title/lien release to get it plated. Shouldn’t take more than a week. My only complaint is how long it takes Hyundai to mail out the title/lien release to get it plated. Shouldn’t take more than a week. More

by Rob B Verified Customer Verified Customer

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I enjoyed the sales reps help and hard work. I disliked that the financial department wouldn't work with me more on lease terms. I disliked that the financial department wouldn't work with me more on lease terms. More

by N8fincher Verified Customer Verified Customer

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One Star for the sales department. Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think this is totally bad business. I have called back numerous times to ask the manger to address this and he has never handled it. Once you get to the service department it is great but I scheduled first appointment and they told me I never made it and I even had an email from a tech needing my insurance and driver license for the loaner car. This dealership has a very bad communication issue with employees and customers. More

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Car shopping was very easy. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. More

by MEM Verified Customer Verified Customer

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The transaction was very smooth. It didn't take as long as I had expected. All the employees were pleasant and professional. It didn't take as long as I had expected. All the employees were pleasant and professional. More

by clb4boys Verified Customer Verified Customer

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