Daniel Albert | Page 10

If the EV charger is private, please ensure that it is marked as private on all charging apps. Having a 600kW charging station and stating that it is private is fine, but it must be clearly indicated on s marked as private on all charging apps. Having a 600kW charging station and stating that it is private is fine, but it must be clearly indicated on social media and charging apps. Currently, it is shown as a public charging station. If I navigate my EV to your charging stop, and it turns out to be private, this is a significant problem. I don't have enough charge left to go to the next charger. Please take care of this issue or make it a public charger. As a commuter, if I am directed to your charger only to find out it is private, it creates a serious inconvenience. I am not a local resident, and locals typically do not use public chargers as frequently as visitors. I am a visitor from out of town and not familiar with your city. The message I received at Tulsa Hyundai was that visitors are not allowed to charge in Tulsa, OK. This is problematic and needs addressing. More

Print

Unfair negotiation tactics. Was not told of hail damage until sale was negotiated and car was being delivered. Complaints have been filed with numerous governmental consumer Was not told of hail damage until sale was negotiated and car was being delivered. Complaints have been filed with numerous governmental consumer agencies. Attempts to work with the dealer have been met with being told to “get over it”. Dealer takes no responsibility and will not even reveal the extent of the damage. This is very unsettling and will be pursued to a positive resolution for the buyer. More

by Dissatisfied buyer Verified Customer Verified Customer

Print

Our sales person Jimmy Martinez was very knowledgeable about the Genesis GV70 we purchased. He was very clear and concise throughout the sales process. We also worked with Daniel Albert and found this about the Genesis GV70 we purchased. He was very clear and concise throughout the sales process. We also worked with Daniel Albert and found this to be a pleasant experience. More

by ores605 Verified Customer Verified Customer

Print

Great service, they quickly took care of our needs and were courteous and friendly throughout. were courteous and friendly throughout. More

by eaglemom1991 Verified Customer Verified Customer

Print

Liked the salesman well. Finance people leave a lot to be desired. Need better people in that position. Finance people leave a lot to be desired. Need better people in that position. More

by Ronna J Verified Customer Verified Customer

Print

Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! More

by stephaniebarnes945 Verified Customer Verified Customer

Print

Good experience with Justin my sales associate. My only complaint is how long it takes Hyundai to mail out the title/lien release to get it plated. Shouldn’t take more than a week. My only complaint is how long it takes Hyundai to mail out the title/lien release to get it plated. Shouldn’t take more than a week. More

by Rob B Verified Customer Verified Customer

Print

I enjoyed the sales reps help and hard work. I disliked that the financial department wouldn't work with me more on lease terms. I disliked that the financial department wouldn't work with me more on lease terms. More

by N8fincher Verified Customer Verified Customer

Print

One Star for the sales department. Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think this is totally bad business. I have called back numerous times to ask the manger to address this and he has never handled it. Once you get to the service department it is great but I scheduled first appointment and they told me I never made it and I even had an email from a tech needing my insurance and driver license for the loaner car. This dealership has a very bad communication issue with employees and customers. More

Print

Car shopping was very easy. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. More

by MEM Verified Customer Verified Customer

Print