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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 13

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

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664 Reviews of Daniel Alicea

September 29, 2024

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Employee Rating

This service was outstanding best I have experienced in Tampa. I will be going back always. More

by JP7159
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

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Employee Rating

Clean and fast service good employees efficient service timely service very educated on vehicle and information More

by michelle3k
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

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Employee Rating

Amazing and absolutely fast service they went above and beyond to make sure I was in and out More

by ADRIAN.VESELINOVIC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Elder Ford of Tampa responded

Hi Adrian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2024

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Employee Rating

Fast, friendly and efficient! Overall great experience!Will recommend to my friends! Thank you so much! More

by ajo463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Sep 21, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 20, 2024

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Employee Rating

I was promised a Loaner truck while I was having 7 recall items done on my 2500 when I showed up for appointment they said my truck didn’t qualify for a loaner. These repairs are all factory recalls why sho More

by Danny75
Service Price Transparency
Service Communication
Recommend Dealer
No
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Sep 22, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 20, 2024

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Employee Rating

The service department failed to check their work to be sure it’s completed. My last encounter with Elder Fords service department was riddled with mistakes that caused major damage to my vehicle. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: OSCAR PENALVER

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Sep 21, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

September 19, 2024

Dealership Rating
Employee Rating

They did help me. I really appreciate it. Thank you so much for your service. More

by omarmostafa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Sep 21, 2024

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2024

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Employee Rating

First time going there ,exelent treatment ,very knowledgeable about their work,overall good work guys More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2024

Elder Ford of Tampa responded

Hi Mohammed, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 17, 2024

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Employee Rating

Very easy to speak with Service Rep. Everyone is polite and welcoming. Very happy with outcome. More

by cinthb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

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Sep 21, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2024

Dealership Rating
Employee Rating

Everything from the time I spotted the car for sale until I drove it off the lot was absolutely smooth and painless. Everyone from the original sales manager to the young man who prepped the car in a fantast More

by djmaroo
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, CHRISTOPHER STOCKTON, Sam Jensen , Nacer Menouni

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Sep 20, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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