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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 47

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

September 19, 2022

Dealership Rating
Employee Rating

Everything was up to the standard. Very happy with service Been going there for the past 15 years with no issues ever. More

by Ivans_braganza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Sep 20, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 18, 2022

Dealership Rating
Employee Rating

It was good. It was done in a timely manner. Very knowledgeable and respectful. D More

by Youngatheartllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 20, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2022

Dealership Rating
Employee Rating

Had a very nice and informative meeting with Daniel in service department. My experience with this ford location dates back seven vehicles and service! Very good but then came Elder! They even wrecked my More

by RAYDENTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 18, 2022

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 15, 2022

Dealership Rating
Employee Rating

My car was taken in right away and repaired the same day and running good again. I had a little longer wait for the porters to get the car but otherwise all was great. More

by LIMEIEUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 17, 2022

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Dealership Rating
Employee Rating

Excellent service , profesional, rápido , atento , todos los departamentos trabajando en equipo, el vendedor es súper profesional y diligente prestó ayudarte a buscar soluciones, Siempre compro mis carros a More

by caymanmadelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Cesar Castillo , Jason Faiella, BJ Llanos, Nacer Menouni, Brandon Rodriguez

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Sep 17, 2022

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

September 15, 2022

Dealership Rating
Employee Rating

Muy buen trato, personal con mucha experiencia , y un trato para las personas que llegan allí muy excelente. More

by sosadeliohav@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Sep 17, 2022

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Háganos saber si hay algo más que podamos hacer por usted. ¡Viajes seguros!

September 14, 2022

Dealership Rating
Employee Rating

Polite, courteous, let's you know what's going on with your vehicle. Notified me of future maintenance on vehicle. More

by AMBERBOCK101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Sep 15, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2022

Dealership Rating
Employee Rating

Service agent responded promptly and put up with my requests. The auto start stop is at least partially fixed. More

by KEMPFSEAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner , Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez, Robert Tucci

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Sep 14, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 09, 2022

Dealership Rating
Employee Rating

Had nothing but problems with my new 2020 Ford Explorer transmission problems since I bought it day one More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Sep 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 08, 2022

Dealership Rating
Employee Rating

The work was quality, however I was disappointed with the time it took and with the lack of communication. More

by droberts99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

Report | Print
Sep 11, 2022

Elder Ford of Tampa responded

Hi , We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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