Daniel Campbell | Page 26

We had a great experience. Went above and beyond and made us feel comfortable and not pressured. Helped us get the payment we could afford. Will definitely continue business with you guys in the future. Jay us feel comfortable and not pressured. Helped us get the payment we could afford. Will definitely continue business with you guys in the future. Jay and tony made the process easy and comfortable and we are happy with our new car More

by Blackbelt2 Verified Customer Verified Customer

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My experience of purchasing a vehicle was without any pressure and also I will recommend my salesman Mike Murray to my friends, thank you, Bev pressure and also I will recommend my salesman Mike Murray to my friends, thank you, Bev More

by bezann1010 Verified Customer Verified Customer

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I love this dealership, they always take care of me and the care of my car with great respect. They treat you as a family member. They do an excellent job on my oil changes every time I come in. Keep up the care of my car with great respect. They treat you as a family member. They do an excellent job on my oil changes every time I come in. Keep up the good services. Thanks More

by tiffany.csc Verified Customer Verified Customer

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Fixed my radio /fuse problem.Still working so they must Fixed my radio /fuse problem. Still working so they must have done it correctly. Friendly ,knowledgeable staff at the front desk . And I got cour Fixed my radio /fuse problem. Still working so they must have done it correctly. Friendly ,knowledgeable staff at the front desk . And I got courtesy shuttle More

by FPDIMARIA2010 Verified Customer Verified Customer

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Love Kia the dealorship was amazing my salesmen Jason was great I could not of asked for more I bought a Telluride, I had top notch salesmen. great I could not of asked for more I bought a Telluride, I had top notch salesmen. More

by Angel Verified Customer Verified Customer

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David Woodman in Service was amazing, he kept me updated while I waited. Very clean and friendly environment. I had coffee and snacks while I waited. while I waited. Very clean and friendly environment. I had coffee and snacks while I waited. More

by bearsbullscubs21 Verified Customer Verified Customer

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Not friendly at all, they do not step out of the office to say hello to the customer to make them feel welcome, ( COVID 19 had nothing to do with what I’m writing. He didn’t came out to see the reason why to say hello to the customer to make them feel welcome, ( COVID 19 had nothing to do with what I’m writing. He didn’t came out to see the reason why I was there. I had to repeat my problem, the only reason I still go there it’s because I live about ten minute from the dealership. I will never get a car from the dealership because both time they got mad at me I guess because I was asking too many questions or wait a long time for someone to show me a car. the only person that was really friendly was the driver that took me home. She was very nice, . More

by omar12376 Verified Customer Verified Customer

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Spent two trips at Lokey.Arrive first night to look at Spent two trips at Lokey. Arrive first night to look at Telluride model I had requested only to find out that the sales manger drove it home. Not the Spent two trips at Lokey. Arrive first night to look at Telluride model I had requested only to find out that the sales manger drove it home. Not the end of the world if they call and tell you before I drove 45 minutes after work. Second trip decide to move forward with an alternate Telluride. Give deposit on vehicle salesman calls me today to let me know the car was already sold. No doubt poor controls and leadership in place at Lokey. Blame poor management who were too much of a coward that they had the nice salesman take the fall for their incompetence. Unfortunately perpetuates the stereotype of Management hiding their shortcomings to protect their own self interest. They need to read the book "Customer for Life" by one of the most successful dealerships in the US by Carl Sewell. First time I have interacted with KIA and this organization and it looks like I will be going else where. Thank You Lokey for being the Grinch that sole my daughters Christmas present. Sincerely PB More

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Very nice job, but waiting time is very long even with appointments we still waiting for service, but very excellent job , thank you so much for your help appointments we still waiting for service, but very excellent job , thank you so much for your help More

by bosanka8195 Verified Customer Verified Customer

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They were able to get me right in (after an unexpected issue), got me in a loaner car anticipating my repairs to take some time (after ordering parts, etc) but were able to get it all fixed up on a matter issue), got me in a loaner car anticipating my repairs to take some time (after ordering parts, etc) but were able to get it all fixed up on a matter of hours. More

by morganrake Verified Customer Verified Customer

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