Daniel Campbell | Page 37

In and out I went in for my routine oil change and was promptly greeted at the service desk by name and give a quoted time of one hour. They also offered to clea I went in for my routine oil change and was promptly greeted at the service desk by name and give a quoted time of one hour. They also offered to clean the Optima and u had my car and back on the road before the hour was up. More

by andbaker2846 Verified Customer Verified Customer

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The visit was good The overall visit was good. However the 2 plus hours waiting was not good. The environment and the waiting area was nice. My biggest complaint had to The overall visit was good. However the 2 plus hours waiting was not good. The environment and the waiting area was nice. My biggest complaint had to deal with a safety issue. My cat was released to me without the lug nuts on the wheel being installed. It could have resulted in a very bad accident. I spoke to Bo about the issue. I also had to purchase new hardware for the pieces that were not installed. I felt for the safety issue I would have been reimbursed immediately as well as maybe the tire repair being refunded. Still have yet to see how this plays out since it was left for when I return. For my next oil change. More

by sheneman Verified Customer Verified Customer

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Just another misleading auto dealer. We requested certain features and ended up buying a vehicle that didnt have the feature after purchasing. The best service was from the friendly sales We requested certain features and ended up buying a vehicle that didnt have the feature after purchasing. The best service was from the friendly salesman, Tanaka. His superiors shouldn't have those positions. More

by Olyone55 Verified Customer Verified Customer

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Quality service and home like waiting area! Zero issues taking my car in for service! I got free oil changes for life with my used car and now they offer a free car wash! I’m good with Lokey. Zero issues taking my car in for service! I got free oil changes for life with my used car and now they offer a free car wash! I’m good with Lokey. More

by MC Verified Customer Verified Customer

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Great service @ Lokey Kia The staff at Lokey Kia was very thorough with my service needs and finished the job in a timely fashion. I Highly recommend them for sales and service The staff at Lokey Kia was very thorough with my service needs and finished the job in a timely fashion. I Highly recommend them for sales and service for any Kia vehicle in the near future. More

by m3_enthusiast Verified Customer Verified Customer

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Very quick to buy new car.Robert was a great salesman Everyone worked as a team to get the deal done. It was quick and there was no fuss. I enjoyed signing the paperwork and not being pressured. Everyone worked as a team to get the deal done. It was quick and there was no fuss. I enjoyed signing the paperwork and not being pressured. More

by curbnroxy2 Verified Customer Verified Customer

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Excellent The staff is courteous and patient They always have a smile They are great about letting me know the wait time and if there will be any issues The staff is courteous and patient They always have a smile They are great about letting me know the wait time and if there will be any issues More

by Mscannell1kqb Verified Customer Verified Customer

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Stress free I had visited 4 dealerships and left frustrated. I called lokey kia and spoke to Jay. Within 15 minutes I heard back from Jay and headed to Kia. Becau I had visited 4 dealerships and left frustrated. I called lokey kia and spoke to Jay. Within 15 minutes I heard back from Jay and headed to Kia. Because Jay listened to my needs he got me into the perfect car. As well as meeting my financial needs. I thoroughly enjoyed working with Jay and lokey kia. They have my buisness for life. Thank you More

by 1960theone Verified Customer Verified Customer

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Consistent and Knowledgable Thank you for being such a reliable company that takes good care of their clients. Our daughter was using our Kia and encountered a dead battery b Thank you for being such a reliable company that takes good care of their clients. Our daughter was using our Kia and encountered a dead battery but your staff not only installed a new battery, but also did an oil change and dealt with a service light issue. Way to go! Bob and Joyce Bretland More

by joycebretland Verified Customer Verified Customer

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Great Service The service department was amazing. Everyone I talked to was very helpful. David, Derek, Isabel, and Zach are a great team. I was updated every 10 The service department was amazing. Everyone I talked to was very helpful. David, Derek, Isabel, and Zach are a great team. I was updated every 10 minutes. More

by bearsbullscubs21 Verified Customer Verified Customer

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