Daniel Deadwyler | Page 3

Lou Sobh Honda responded

Thank you for your wonderful feedback! We're happy to hear that Daniel was helpful, thorough, and kind throughout your visit. Providing clear communication and exceptional customer service is always our goal. We appreciate your business and thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your feedback! We're glad to hear you had an excellent experience overall and appreciate your patience during the longer wait time. We'll be sure to share your kind words with Daniel and the team. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear our team went above and beyond to help get your vehicle repaired. We're especially glad Christina was able to assist with your claim and help bring everything to a resolution. We appreciate your trust in Lou Sobh Honda and look forward to serving you again!

reneealmyrn responded

I’ve always had a great experience at Lou Sobb Honda!

Lou Sobh Honda responded

Thank you for your kind feedback! We’re so glad to hear Daniel provided helpful and friendly service during your visit. We’ll be sure to share your compliments with him. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We’re glad your service advisor was helpful, respectful of your time, and provided a no-pressure experience. Thank you for choosing Lou Sobh Honda Service & Parts!

Lou Sobh Honda responded

Thank you for the great review! We’re happy to hear Daniel and the team were able to quickly resolve the oil change concern and provide excellent customer service. We appreciate your support and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your feedback and for choosing Lou Sobh Honda. We appreciate your honesty and are glad we could help with your service needs during your visit. We look forward to assisting you again in the future.

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad you enjoyed our waiting area, popcorn, and the friendly service from our team. It means a lot to know you enjoy visiting us for both sales and service. We truly appreciate your support!

Lou Sobh Honda responded

Hi beckyrexnuckols, thank you for sharing your feedback. We sincerely apologize for the lack of communication and the long wait you experienced; this is not the level of service we strive for. Regarding the pricing, we are glad we were able to honor the original quote once the mistake was brought to our attention, as we always want to be fair. We have also used your experience as a coaching moment for our service advisor to ensure better communication moving forward. We would love the chance to provide you with the 5-star experience you deserve during your next visit. Please reach out to management at your earliest convenience to help rectify this situation.